KERFOOT CANOPY TOUR | HENDERSON, MN
Starting At
$15.50 / hour
Hours
25-40 hours / week (peak)
Peak hours are in the summer and fall
A Sky Guide is responsible for ensuring the safety of the guest as well as providing exceptional guest services through a sincere and caring first name basis. Additionally, this position should do everything possible to make the guest feel important and cared for, finding creative solutions with a can-do attitude.
The Sky Guide position is seasonal year round, part-time position with peak hours (25-40/week) during the summer/fall months.
Duties and Responsibilities
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Daily opening and closing procedures of the zip-line course.
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Conduct inspections of all course components and gear.
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Fit harnesses, helmets, gloves and brake pads correctly and supervise the use of all safety equipment.
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Conduct pre-tour safety orientation for each group.
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Demonstrate proper riding position.
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Perform course retrievals and rescues.
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Assure the safety and wellbeing of each guest throughout the tour.
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Engage each and every guest to ensure a memorable experience.
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Identify and assist with course maintenance efforts.
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Attend scheduled meetings and in-services.
Skills and Specifications
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Must successfully complete and pass Kerfoot Canopy Tour zip-line training course by Challenge Design Innovation.
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Guest Service driven.
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Good communication skills and professional presentation.
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Must be able to handle stressful situations calmly and effectively.
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Must have great attention to detail to ensure guest safety and overall enjoyable experience.
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Honest, respectful and trustworthy.
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Flexible.
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Works well in a fast paced environment.
Age and/or Experience
Must be 18 years of age or older and prior experience with outdoor recreation, athletics, educational roles and zip lining a plus.
Work Environment
All Sky Guides are expected to work in a fast paced, physical, social, professional and team oriented work environment. The work environment is primarily outdoors in climates from 0 degrees Fahrenheit to 100 degrees Fahrenheit.
