Project Community Connections, Inc. (PCCI) facilitates a rapid re-housing program that is an important tool in Metro Atlanta’s response to ending homelessness. Downtown Rising is an initiative focused on ending homelessness in Downtown Atlanta. Specifically, those living in encampments and who are literally homeless on our downtown Atlanta streets. The program is structured to have independent agencies providing Outreach, Navigation, and Rapid Rehousing. PCCI is only participating in the Rapid Rehousing portion of this work. PCCI’s Downtown Rising Housing Coordinators work directly with individuals as they transition into permanent housing with connections to mainstream resources to support their housing stability.
The key responsibilities of this position fall within these core program components: Case Management and Follow-Up Services, Community Outreach and Education, Housing Stability & Tenant Education and Temporary Financial Assistance (TFA).
A detailed job summary is provided below:
Case Management and Follow-Up Services:
· Develop Individual Service Plan (ISP) in collaboration with program participants that incorporates the unique needs of each household.
· Assess and work to remove barriers to employment with participants.
· Partner with community providers of job readiness and interview skills training to ensure participant has all skills needed to obtain and keep employment.
· Assist participant with navigating benefit programs and eligibility; assist with adherence and needs of participants pertaining to benefit programs.
· Ensure that the participant has access to resources that are related to benefits, employment, and community-based services so that they can sustain rent payments independently when rental assistance ends.
· Responsible for entering all client data into federal Homeless Management Information System (HMIS).
· Responsible for maintaining all hard copy and electronic client files.
Community Outreach and Education:
· Works to identify community partners to foster relationships, build coalitions and strengthen connection to resources to support client stability;
· Participates in community events, meetings and trainings and provide information and updates as needed;
· Using a database, maintain outreach and education activity records.
Temporary Financial Assistance (TFA):
· Work with household to determine need and eligibility for TFA to secure and maintain housing.
· Administer financial assistance in a progressive manner to cover allowable move-in costs, deposits, and the rental and/or utility assistance necessary to allow participants to move immediately out of homelessness and to stabilize in permanent housing.
· Disburse payments to landlords and other vendors and track and manage finances.
Housing Stability & Tenant Support:
· Educate clients on tenant rights and responsibilities, including lease agreements, rent payments, and property upkeep.
· Conduct housing orientation sessions to help clients understand expectations for maintaining their home.
· Provide conflict resolution and landlord mediation to address issues before they escalate to eviction.
· Assist clients in creating a household budget to manage rent, utilities, and expenses effectively.
· Conduct weekly home visits and check-ins to assess housing conditions and address concerns.
· Connect clients to rental assistance programs, employment services, and legal aid as needed.
· Work with clients on life skills training, including cleaning, grocery shopping, and communication with landlords.
· Administer effective eviction prevention through financial means as necessary.
· Track cost per participant and other financial data for all participants in the program.
Qualifications: Individual must have earned at least a four year degree from an accredited college or university andhave at least two years’ experience working with special needs and/or low-income individuals and families in the capacity of case manager or client advocate, orsix years of related experience. Strong interpersonal skills and computer proficiency required. Experience with homeless populations and issues related to affordable housing a plus.
Preferred Qualifications: Individuals possessing a four year degree in the field of human services, bi-lingual, or those possessing either an MSW, LCSW or LMSW.
Requirements: Position requires acceptable background and E-Verify checks, valid driver’s license, reliable transportation for the completion of field assignments, working knowledge of Word, Excel, Outlook and internet. Ability to communicate clearly in writing, orally, and via email, availability to work during normal business hours as well as occasional early, late, and weekend hours, organizational skills, capability of prioritizing and multi-tasking, collaborative work with colleagues, clients, and stakeholders, maintenance and assembly of client files, and ongoing training.
PCCI is an equal employment opportunity employer. We do not discriminate based upon sexual orientation, gender identity, race, color, creed, religion, marital status, parental status, familial status, national origin, age or disability. Position is a full-time salaried position that reports directly to the Program Manager.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Ability to Commute:
- Atlanta, GA 30312 (Required)
Ability to Relocate:
- Atlanta, GA 30312: Relocate before starting work (Required)
Work Location: In person
