THIS IS A PART TIME POSITION: Mon-Weds full days (7:45am-4:45/5:00pm), potential for growth
We are a busy, patient-centered dental practice looking for a front office/billing coordinator. Your goal is to help keep our office running smoothly.
What You'll Do
- Front Desk Operations: Warmly greet patients, manage check-in/check-out, answer phones, and optimize the daily schedule to reduce open chair time.
- Prior Authorizations: Prepare, submit, and track pre-treatment estimates and prior authorizations to ensure smooth clinical care.
- Claims Management: Aggressively follow up on aging AR, research denied or delayed claims, and submit necessary appeals with proper documentation.
- Billing & Payments: Post daily insurance and patient payments, audit account ledger balances, and handle billing inquiries with empathy. Sending off insurance claims with the proper imaging and narratives.
- Treatment Estimates: Break down complex insurance benefits to present accurate out-of-pocket costs and payment plans to patients.
Prefer someone with experience:
- Baseline Preference: Minimum 1 year of dental office experience is highly preferred to ensure familiarity with dental terminology and workflows.
- Willing to Train: We are fully willing to train the right candidate who possesses a strong work ethic, excellent customer service skills, and a baseline understanding of administrative tasks.
- Training Provided: Comprehensive onboarding and hands-on training will be provided to bridge any knowledge gaps regarding our specific practice management software and office protocols.
Benefits
- Competitive pay based on experience
- Paid time off and paid holidays
- Retirement plan options
- Supportive and collaborative work environment
- No evenings or weekends
Pay: $20.00 - $26.00 per hour
Benefits:
Work Location: In person
