JOB
Under the direction and supervision of the Fire Chief, perform a variety of general customer service and administrative duties in support of the services and activities of Fire Rescue.
EXAMPLE OF DUTIES
- Provide assistance to members of the general public and Town staff.
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Answer phones, explain office procedures, and respond to questions within level of expertise and authorization, referring more complex issues to technical, professional or management staff.
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Handle routine office duties, including but not limited to: responding to routine correspondence; ordering office and janitorial supplies; maintaining department files and preparing various statistical data.
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Organizing education materials for Open House and other public events.
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Assist with accounts payable and payroll when needed.
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Assist with records retention.
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Assist with public records request.
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Perform all other related duties as required.
SUPPLEMENTAL INFORMATION
SUPERVISORY RESPONSIBILITY
None.
PHYSICAL ELEMENTS
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Normal office environment, not subject to extremes in temperature, noise, odors, etc.
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Intermittent standing to assist customers in the office.
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Frequent interruptions to assist customers in the office or on the phone.
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May spend extended periods at terminal, on telephone, or operating other office
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machines, requiring eye-hand coordination and finger dexterity.
Regular lifting and carrying of files, documents, records, etc.
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FLSA Status: Non-exempt
Grade: IE-12
Standard Work Week: Part-Time 10 Hours Per Week
Job Code: 6216
Risk Code: 8811
