Beauty & Hair Care Distribution Company
We are looking for a reliable and detail-oriented Sales Support / Customer Service Representative to support our sales team and customers.
Responsibilities
- Process and manage sales orders
- Prepare and process invoices
- Provide customer service and respond to customer inquiries
- Support the sales team with daily sales activities
- Track and submit customer claims
- Follow up with shipping carriers regarding delivery issues and claims
- Check order and shipping information for accuracy
- Maintain customer and order records
- Assist with general office and administrative tasks
- Perform other duties as assigned
Qualifications
- Previous experience in sales support, customer service, or order processing preferred
- Strong attention to detail and accuracy
- Good communication and organizational skills
- Basic computer skills
- Proficiency in Microsoft Excel, email, and office programs
- Ability to multitask and prioritize work
- Reliable, responsible, and punctual
- Korean and/or English bilingual skills are a plus
- Experience in the Beauty, Hair Care, or Salon Supply industry is a plus
Job Details
- Job Type: Full-Time
- Pay: Competitive, based on experience and qualifications
- Overtime: Overtime pay provided in accordance with applicable law
- Location: Plainview, New York
We are looking for a dependable team member who can provide excellent support to both our customers and sales team.
Pay: $20.00 - $28.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
