We are seeking a motivated and customer-oriented individual to join our team as a Community Sales Manager! If you are passionate about driving resident sales and providing outstanding customer experience to potential community residents, we would love to hear from you. Opportunity to earn bonus!
Position Details
The Community Sales Manager position serves as the primary lead for driving sales and occupancy for the community. This role requires a combination of sales skills, marketing expertise, leadership abilities, and a deep understanding of multifamily living and community offerings.
Position Responsibilities
- Responsible for nurturing qualified leads through entire sales process from inquiry to move-in.
- Responsible for community outreach with primary goal of generating qualified referrals.
- Regularly meets goals, including but not limited to: move-ins, inquiries, tours, phone calls, outreach, and events.
- Responds to inquiries, scheduled visits, conducts tours and closes sales per sales and marketing goals.
- Conducts daily and weekly review of closing strategies for prospects.
- Ensures Sales Force is being utilized for all customer interactions, data entry, and sales activities.
- Provides Team with new resident and family contact information to assist in the move-in process, including all required paperwork, unit readiness and resident requests.
- Participates in scheduled sales calls.
- Works collaboratively with community leaders and other department heads to create a positive hospitality-oriented atmosphere for all associates and residents.
- Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
- Effectively communicates with residents, families, professionals, visitors, and associates.
- Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed.
- Works with community leaders to effectively train, coach, reward, and discipline direct reports.
- Completes all departmental-related reports in an accurate and timely manner.
- Works collaboratively with department heads to emphasize the team’s role in sales.
Requirements
- 2+ years’ sales and/or leasing experience in multi-family or similiar communities is highly desired with a proven track record.
- Excellent communication, customer service and public relations skills.
- Self-driven and self-motivated
- Creative, energetic, enthusiastic, patient, flexible, encouraging and team-oriented personality.
- Demonstrates proficiency in Microsoft Office and other marketing-related and customer tracking software.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
- Uncapped commission
- Yearly bonus
Work Location: In person
