For more than 60 years, Block Institute has empowered people with intellectual and developmental disabilities to build lives of independence, connection, and belonging. We partner with people and families to provide person-centered services that foster growth, meaningful relationships, and opportunities to participate fully in community life.
Our mission: Empowering lives to thrive.
About the Position
The Day Program Supervisor plays a key leadership role within Block’s Adult Day Services department, overseeing daily operations and supporting a team of Direct Support Professionals (DSPs) to deliver high-quality, person-centered services.
Working collaboratively with staff, families, and interdisciplinary teams, you'll help create meaningful opportunities for people with intellectual and developmental disabilities to pursue their goals, build skills, and thrive in their communities.
You are a motivated professional who is passionate about leadership, service excellence, meaningful work, and making an impact while ensuring compliance with New York State Office for People With Developmental Disabilities (OPWDD) regulations and agency standards.
Please note: this is a management position.
Program Planning & Service Coordination
Plan, coordinate, and oversee services and goal-oriented programming that promote independence and meaningful outcomes for people supported by Block.
Assess the strengths, needs, and progress of persons supported, and collaborate with interdisciplinary teams to develop, implement, and evaluate individualized goals, service plans, and support strategies.
Staff Leadership & Development
Supervise, coach, and support Direct Support Professionals (DSPs) in implementing service plans, delivering quality programming, and maintaining person-centered practices.
Reinforce staff training, agency policies, procedures, and regulatory requirements to ensure effective and compliant service delivery.
Foster a respectful and inclusive environment for persons supported and program staff.
Quality Assurance & Regulatory Compliance
Review attendance, data collection, and program documentation to ensure accuracy, completeness, and compliance with billing and regulatory standards.
Monitor program operations and documentation practices to support quality services and compliance with OPWDD regulations and agency policies.
Communication & Collaboration
Oversee channels of communication with families, care teams, state agencies, and other approved stakeholders regarding persons supported and program needs.
Contribute to a collaborative, accountable, and team-oriented work culture that values communication, professionalism, and continuous improvement.
Qualifications & Competencies
High School Diploma or GED with at least three years of related experience, or an associate degree with three years of experience. Bachelor's degree preferred.
Experience working with adults with intellectual and developmental disabilities (IDD) required.
Prior supervisory experience required; experience in OPWDD-regulated programs, including day habilitation services, preferred.
Strong leadership, coaching, and team-building skills, with the ability to motivate staff and foster a collaborative work environment.
Excellent communication, interpersonal, organizational, problem-solving, and decision-making skills.
Demonstrated professionalism, attention to detail, and the ability to balance person-centered services with operational, regulatory, and quality standards.
Ability to handle challenging situations with professionalism, empathy, and a solution-oriented approach.
Benefits
We believe supporting our employees is essential to supporting the people we serve. That's why Block Institute offers a comprehensive benefits package that promotes well-being, financial security, and professional growth.
- Low-cost/no-cost medical and dental insurance
- Generous paid time off (vacation, sick, and personal time)
- Paid training and professional development opportunities
- Employee referral program
- Life insurance
- Disability coverage
- Critical illness insurance
- 403(b) retirement plan
- Commuter benefits
- Pet insurance
Block Institute is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
