Job Title: Field After-Sales Service Engineer
Location: Ohio (On-site at LG facility)
Monthly Salary: $4,500
Start Date: May or June 2026
Language Requirement: English proficiency (Chinese NOT required but Preffered)
Key Responsibilities:
- Technical Maintenance: Perform on-site warranty maintenance, modifications, and routine servicing of delivered equipment to ensure optimal performance.
- Emergency Response: Strictly adhere to site regulations and handle urgent off-hour issues to ensure timely service response.
- Reporting: Submit daily work reports to the Regional Team Lead detailing daily tasks, progress, issues encountered, and plans for the next day.
- Customer Satisfaction: Coordinate customer satisfaction surveys and feedback collection; communicate proactively to understand and improve customer experience.
- Documentation: Organize and archive site service records; provide timely updates on equipment status and customer requirements to the Team Lead.
- Professional Development: Continuously learn company product knowledge, technical skills, and service protocols to enhance professional expertise.
Requirements:
- Degree or background in Mechanical Automation or a related field.
- Ability to provide high-quality on-site technical support.
- Strong communication skills and a service-oriented mindset.
Pay: $54,000.00 per year
Benefits:
Work Location: In person
Pay: $54,000.00 per year
Benefits:
Work Location: In person
