At the Crisis Center of Comal County, we believe every survivor deserves safety, dignity, and the opportunity to rebuild. Our mission is to embrace survivors of crisis and trauma and empower them to positively change the trajectory of their lives.
Every survivor's journey is different, but no one should have to walk it alone. As a SAFE Case Manager, you will be a trusted advocate, helping survivors of sexual assault navigate crisis, access resources, understand their options, and move toward healing with compassion and dignity.
If you are passionate about trauma-informed advocacy and want to make a lasting impact in your community, we'd love to meet you.
The SAFE Case Manager provides comprehensive case management, crisis intervention, advocacy, and coordinated support services for survivors of sexual assault in both residential and non-residential settings. You will conduct assessments, develop individualized service plans, provide legal and medical advocacy, coordinate the agency's Sexual Assault Forensic Exam (SAFE) Program, and connect survivors with the resources they need to achieve safety, healing, and long-term stability.
This is a highly collaborative position that works closely with law enforcement, medical providers, prosecutors, community partners, and multidisciplinary teams to ensure survivors receive compassionate, coordinated care throughout their recovery journey.
Provide trauma-informed crisis intervention, advocacy, safety planning, information, referrals, and ongoing case management for survivors of sexual assault.
Accompany survivors to forensic exams, medical appointments, court proceedings, law enforcement interviews, and other advocacy-related appointments as needed.
Assist clients with Crime Victims' Compensation applications, Address Confidentiality Program enrollment, housing, transportation, financial assistance, and other supportive services.
Coordinate the daily operations of the Sexual Assault Forensic Exam (SAFE) Program, including maintaining SANE schedules, program supplies, educational materials, and client comfort items.
Build and maintain collaborative relationships with law enforcement agencies, prosecutors, hospitals, medical providers, Legal Aid, and community organizations.
Participate in Sexual Assault Response Team (SART) meetings, community outreach events, prevention activities, educational presentations, and professional trainings.
Maintain accurate client documentation, program reports, and confidential records while ensuring compliance with agency policies, grant requirements, and professional standards.
Bachelor's degree in Social Work, Psychology, Criminal Justice, Human Services, or a related field preferred. Equivalent combinations of education and experience may be considered.
Minimum of two years of experience providing victim advocacy, crisis intervention, sexual assault response, case management, or related human services preferred.
Knowledge of trauma-informed care, crisis intervention, victim advocacy, and case management principles.
Ability to pass an extensive background check, including fingerprinting, drug screen, and driver's record check.
Ability to work a flexible schedule, including evenings, weekends, holidays, and participation in an on-call rotation.
Build meaningful partnerships with hospitals, law enforcement, prosecutors, and community organizations.
The Crisis Center of Comal County is committed to fostering a workplace rooted in respect, diversity, and inclusion. We welcome applicants who share our dedication to serving all individuals with dignity, compassion, and equity.
If you're ready to stand beside survivors, advocate for justice, and help individuals reclaim hope after trauma, we invite you to apply and become part of a team where your work truly changes lives.
