Director of Business Solution Architecture and Enablement

Concordia Plans -
St. Louis, MO

Apply Now

Job Details

1 day ago

Benefits

Health insurance
Pension plan
403(b)

Qualifications

Roadmap creation (System development task)
Systems integration
Managerial strategic planning
Integration Architecture Design (Architecture design skills)
Enterprise solutions implementation
Managing IT teams
Supplier relationship improvement
Bachelor's degree
Technology management
Enterprise Integration
SaaS platforms
Vendor relationship management
Leading team collaboration initiatives
Experience with SaaS (as product category for technical sales engineers)
Managing business operations budgets
Cross-functional team management
Organizational budget management
Senior leadership

Full Job Description

Director of Business Solution Architecture and Enablement.

At Concordia Plans we care for those who serve by providing excellent retirement, healthcare, and benefit services. We currently have a Director of Business Solution Architecture and Enablement.

Concordia Plans has a reputation for outstanding culture, most recently winning the 2025 Top Workplaces USA award. This honor goes to the country’s best employers with high performing people-first cultures. Our recent history of employment excellence also includes being awarded the 2023-2025 Top Workplaces USA award, the Top Workplaces 2021 - 2025 St. Louis Post-Dispatch awards and over the past five years additional special awards for Work-Life Flexibility, Compensation & Benefits, Purpose & Values, Employee Well-Being, Professional Development, Business Health Culture and Appreciation. Established more than 50 years ago providing service in 6,000 communities throughout the United States, we are mission focused professionals united to care for those caring for our community.

At Concordia Plans we are focused and flexible. Embracing the new normal, pioneering ways to continue to support work life balance in our family first culture. We offer competitive compensation with a benefit package, including a pension plan, 403(b), health insurance at no cost to the employee, and much more. With this exciting opportunity you can combine experience, talent, and passion as part of our team at Concordia Plans serving the workers of The Lutheran Church— Missouri Synod.

General Summary
The Director of Business Solution Architecture and Enablement provide visionary leadership across the organization for business solution administration, solution strategy and integration efforts. This role will drive innovation, architecture, and solution integration across multiple internal and external business solutions and platforms to continuously enable staff productivity and enhance customer experience for our ministries, members and internal customers.

This is a senior technical leadership role responsible for bridging the gap between business objectives and technological execution by deploying and administering various internal and external business solutions. This leader will also lead cross-functional teams to design, implement, and optimize business processes and business solutions that enhance productivity and user satisfaction, in support of corporate strategies. This leader partners closely with stakeholders across the organization to align solution technology and strategy roadmaps with organization initiatives and priorities.

Essential Job Functions

Technical Architecture & Solution Enablement:

Partner with IT and business leaders to develop appropriate technical architecture for CPS corporate business solutions that provide scalable technology and secure operational frameworks to meet current and future.
Champion changes thoughtfully by partnering with Business leaders to understand current and future business needs, develop solution roadmaps, and ensure smooth adoption of the solutions to meet these needs.
Manage relationships with solution providers and vendors to ensure alignment of budgets, support expectations and vendor capabilities roadmaps, with CPS business needs.
Translate business needs and staff feedback into improvements in CPS business solutions in support of CPS corporate strategies.

Operational Support and Enablement:

Lead, manage, and ensure accountabilities for the secured and reliable operations of CPS business solutions and platforms including Salesforce suites, NetSuite suite, Genesys Call Center suite, Lawson-Infor, Knowledge-Lake document solutions, and other corporate solutions both internal and external.
Mentor and develop highly motivated solution administrators and solution integration staff that create trust, accountability, and a shared commitment to CPS success.
Securely and reliably Implement new enhancements, add-ons, integrations, and changes to CPS business solutions to meet corporate needs and challenges.
Optimize and enhance productivity by equipping CPS staff and teams with the appropriate business solutions, training, and strategic methodologies necessary to reduce friction and to excel.

Productivity Optimization:

Work side by side with business leaders and key stakeholders, to create innovative ways of looking at processes, user-adoptions, and other data, and generate insights on how to improve business using CPS solutions.
Advocate and introduce industry best practices and development methodology to internal team members, staff, and other stakeholders.
Provide training and support to staff on the use and optimization of various internal and externa business and external SaaS solutions.
Modernize workflows and systems so staff and teams can scale with confidence - turning manual processes into clear, repeatable, people‑friendly ways of working.

Education and Experience

Bachelor's degree in MIS, computer science, engineering or related field
At least 5 years of progressive experience in enterprise-level technology strategy, business solutioning, solution operation or administration, or enterprise IT.
5 years of technical leadership experience managing cross-functional technical teams, including managing external resources
Proven experience in managing, integrating, and administering multiple business solutions across complex enterprise environments.
Strong understanding of SaaS solutions, cloud architecture, and business solution integration.
Hands-on experience with developing solution architectures or IT technical architectures.
Demonstrated ability to lead cross-functional teams, manage vendor relationships, and oversee budgets and technology roadmaps.
Familiarity with IT governance frameworks (e.g., ITIL, Agile, Cloud).

Competencies

Build Strong Teams: Builds a culture aligned around shared goals and purpose. Intentionally coach and develop others, nurture networks, and attract strong talent.
Model Resilience: Leads with optimism and composure, setting the tone for others. Is self-aware, humble, and open to alternatives when challenged.
Outcomes Oriented: Brings a bias for action and achieves meaningful, timely, and measurable results. Lives continuous improvement and operational excellence.
Strategic Thinking: Demonstrates sound judgment, discernment, and church/business acumen. Encourages new thinking and makes future-focused decisions.
Influence Others: Is a positive influence across and outside the organization. Paints a compelling picture and gains commitment for forward momentum.
Collaboration: Builds authentic relationships and harnesses the energy of others. Adapts interpersonal style and models productive dialogue and debate.
Communications: Ability to articulate information simply and concisely in person, over the phone and in writing, and to reflect Concordia Plans values in all internal and external communications.
Change Agent: Is energized by change and welcomes new opportunities, quickly learns and adapts to change, personal maturity to evaluate and manage uncertainty and stress effectively. Ability to blend creativity and improvisational thinking with sensitivity to tradition and history.
Problem solving: Uses rigorous logic, systematic methods and analysis to solve difficult problems, able to exercise discretion and make decisions to resolve issues and questions, anticipates the implications and consequences of situations and takes appropriate action, is excellent at objective analysis, and asks questions, seeks answers and engages others in analyzing and developing solutions.
Data Analysis: Ability to securely collect, maintain, research, evaluate and summarize data for utilization in various business practices, data analysis and reporting. Effectively utilizing relevant information to develop realistic solutions/recommendations.
Learning agility: Learns new skills easily, climbs learning curve rapidly, and applies new knowledge quickly.
Trustworthy: Acting with integrity, being honest and credible, reliable, having positive intent, able to present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Apply Now

Job Seeker Tools

Employer Tools

Browse

Stay Connected