About Twin City Hardware
TCH is a market leader in providing door opening, access and security solutions for commercial, architectural, and residential construction projects. We are a medium-size, family-owned business whose top priority is to provide customers with exceptional service!
Job Overview
This position will be responsible for analyzing customer accounts prior to making collection calls if necessary. This position enables involvement with all parts of the business – from sales to shipping to purchasing. We are seeking an energetic, detail-oriented and proactive individual who is ready to take on the challenge of making a direct impact on the company’s bottom line.
Essential Job Functions:
- Analysis of aged account receivables and prioritizing customer collections according to company standards
- Actively work with customers on collection of past due balances via phone & email and follow up when necessary
- Handle customer inquiries regarding their account status
- Review customer contracts for verification of billing related items as necessary
- Discuss customer account issues with Accounts Receivable Supervisor and Sales Team
- Escalate accounts to the A/R Supervisor for liens and/or third party collections
- Process customer lien waivers
- Prepare and submit monthly payment applications
- Input customer billing information into a variety of portals as required by the customer contracts
- Various accounting tasks as necessary
- Rotating coverage of front-desk phones as necessary
- Other duties as required
Skills Requirements
- Familiarity with construction terminology and / or contracts - preferred, not required.
- Previous collections or accounting experience
- Proficient computer skills in a Google environment
- Intermediate experience using spreadsheets including; managing worksheets, creating formulas, sorting data and formatting cells
- Ability to learn and understand new software
- Self-motivated, organized individual who is able to manage workflow efficiently including timely follow up on customer accounts
- Strong communication skills with all levels of the company
- Professional phone/ email etiquette when interacting with customers
- Favorable results from a criminal background check
Working Conditions
Office environment with extended periods of computer work, workstation allows for sitting or standing. Daily phone usage.
Benefits
We offer a full benefit package including; medical, dental, vision, life, PTO, paid Holidays, 401(k) with match, and continued training and development.
TCH is an Equal Employment Opportunity Employer.
Visit us at www.tchco.com
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience:
- Collections/Accounting: 2 years (Preferred)
Location:
- Oakdale, MN 55128 (Preferred)
Ability to Commute:
- Oakdale, MN 55128 (Required)
Ability to Relocate:
- Oakdale, MN 55128: Relocate before starting work (Required)
Work Location: In person
