Part-Time Front Desk Receptionist
Thirteen Moons Acupuncture | Omaha, NE
About Thirteen Moons
Omaha’s integrative medicine scene is booming — and Thirteen Moons has been leading it for over 23 years. We are a beloved acupuncture clinic nestled on a picturesque Midtown property featuring a charming old farmhouse and airy carriage house surrounded by trees and green space. Our two Licensed Acupuncturists and our team have earned Omaha’s “Best of Omaha” award thirteen consecutive years (2013–2026), and we’re proud of the healing community we’ve built.
We believe every team member contributes directly to the growth and success of this clinic — and the front desk is at the heart of it all.
The Role
We are looking for an energetic, compassionate, and highly organized part-time Front Desk Receptionist to be the welcoming face of our clinic. This position is the first point of contact our patients have with Thirteen Moons, and we take that seriously. You’ll work alongside two acupuncturists in a fast-paced, patient-centered environment where warmth, professionalism, and attention to detail make all the difference.
Schedule: Wednesday – Saturday (weekends required). Closed on all major holidays.
What You’ll Do
- Welcome patients and guide them comfortably through their visits
- Answer and return phone calls, emails, and texts promptly
- Book, manage, and reschedule appointments with precision across a multi-room schedule
- Process payments, print invoices, and navigate clinic software
- Order and restock office supplies, herbs, supplements, and retail products
- Keep the front desk and common areas clean and organized
- Support patient retention and assist with clinic marketing and community outreach
- Help spread the word about Traditional Chinese Medicine in Omaha!
What We’re Looking For
- A genuine people-person with a passion for hospitality and serving others
- Rock-solid organizational skills and the ability to juggle multiple tasks without dropping the ball
- Strong verbal and written communication skills
- Emotional intelligence and a calm, composed presence under pressure
- Proficiency with Apple computers; social media experience is a plus
- A sense of humor and a warm, outgoing personality
- Respect and sensitivity for a diverse patient population at varying stages of pain and healing
- HIPAA certification (or willingness to complete training after hire)
Why You’ll Love It Here
This is a rare opportunity to join a well-established, award-winning clinic with a tight-knit team and a genuinely positive, healing atmosphere. If you care about holistic health and love working with people, this is your kind of place.
To Apply
Please submit your resume
Please submit your resume and a personalized cover letter telling us why you’d be a great fit for Thirteen Moons.
**Only applicants who include a cover letter will be contacted.**
Pay: $15.00 - $20.00 per hour
Benefits:
Work Location: In person
