About the Role
The
Chief of Staff, Global Field Operations will serve as a strategic extension of Global Field Ops leadership, enabling high-quality, fast decision-making across a complex, global organization. Reporting directly to the Global Field Ops S&P leader, this role will work in close partnership with the Global Field Ops Leader to integrate cross-functional inputs, drive alignment, and extend leadership capacity.
This role is designed for a trusted thought partner with strong judgment, analytical rigor, and exceptional communication skills. You will operate across strategic, operational, and analytical dimensions - connecting work in flight, framing leadership decisions, and helping move ideas from concept to execution across Global Field Ops.
What You'll Do
Senior Leadership Integrator
- Enable the connection for Global Field Ops leadership by integrating inputs across Regional Field Ops teams, CST Experience, and S&P functions.
- Maintain a strong understanding of all work in flight across Global Field Ops , including advising on key topics to surface at the right time to our internal team and key stakeholders.
- Synthesize complex, cross-functional inputs into cohesive, decision-ready narratives for leadership review.
- Partner closely with cross-functional teams to ensure alignment on priorities, sequencing, and dependencies.
- Act as a connector across Field Ops and adjacent Uber orgs to support seamless execution of leadership priorities.
Strategic & Analytical Partner
- Provide strategic and analytical support to Global Field Ops leadership through ad hoc analyses, problem-solving, and structured recommendations.
- Clearly frame issues, options, trade-offs, and risks to support effective leadership decision-making.
- Support leadership in moving ideas from early concept through alignment and into execution by coordinating across teams.
- Prepare leadership materials, talking points, and narratives that reflect a holistic view of Global Field Ops.
Executive Support & Capacity Extension
- Serve as a day-to-day strategic extension of the Global Field Ops leader, helping manage priorities, context switching, and follow-through.
- Attend meetings as needed and represent Global Field Ops with credibility and context.
- Identify emerging issues, misalignment, or gaps and proactively surface them for leadership discussion.
- Increase leadership leverage by ensuring the right information is in the room at the right time.
Execution & Delivery
- Own and drive high-priority cross-functional initiatives on behalf of Global Field Ops leadership.
- Establish clear plans, timelines, and accountability structures to ensure initiatives move from alignment to implementation.
- Track progress against key milestones and proactively unblock risks or bottlenecks.
Basic Qualifications
- 7+ years of experience in strategy, operations, consulting, program management, or stakeholder management roles.
- Bachelor's degree in Business, Economics, Finance, or a related field.
Preferred Qualifications
- Strong strategic and analytical problem-solving skills, with experience defining success metrics and synthesizing complex information.
- Experience independently pulling data and performing analyses to inform business decisions.
- High judgment, discretion, and comfort operating closely with senior leaders in ambiguous environments.
- Experience supporting senior leadership in a Chief of Staff, strategy, or operational leadership capacity.
- Strong data fluency, including comfort working with metrics, dashboards, and ad hoc analyses.
- Exceptional written and verbal communication skills, with the ability to influence without direct authority.
- Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
- Ability to turn ambiguous problems into clear, actionable plans.
- Self-starter with an ownership mindset and strong follow-through.
- Experience working in large, matrixed, or global organizations.
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