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What will your job look like?
The Manager, Operations & Safety will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations & Safety will oversee all aspects of the operations staff, primarily the drivers, to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations & Safety is also responsible for implementing safety and training programs as defined by the Leadership of Safety Administration and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies.
This position is contingent on the award of contract.
Location: Okaloosa County, FL
What you’ll do:
Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance, and discipline
Perform monthly Safety meetings
Training, retraining and updates to policies, procedures and safety guidelines
Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
Monitor performance of direct reports and provide coaching and guidance
Manage the onboard camera systems where equipped and review footage when required. (i.e., iDrive, etc.)
Manage a consistent safety culture that incorporates various departments, such as operations, safety and maintenance
Oversee Corporate Safety Incentives and programs effectively and consistently, including assignment of Safety Points
Implement and support the company and client’s safety management system (SMS) safety plan and initiatives
Manage and monitor the FTA’s drug and alcohol DAMIS reporting requirements
Lead and support the local safety committee and SMS Ambassador group
Deliver proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements
Ensures all new hires meet minimum qualifications for each division including, background and DMV checks
Ensure all safety manuals, programs and policies and practices are current and meet the needs of the operating divisions; updating as appropriate
Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies
Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts
Provide functional expertise in safety regarding hiring of safety department employees
Collaborate with local Leadership to deliver comprehensive safety meetings and plans
Act as the location drug program manager and serve as the designated employer representative (DER), ensuring compliance of FTA/DOT regulations
Perform additional duties as assigned or required
What you’ll need:
Experience, Education & Certifications:
High School Diploma or G.E.D.
Must possess a valid Florida Class B CDL
3+ years of relevant experience within the past 5 years, with increasingly responsible management responsibilities, with a similar scope, size, and complexity as this location (paratransit/fixed transit- 50+ driver-size)
5 years of Transit Safety & Training Management experience
Experience supervising hourly personnel in a passenger transportation environment
Experience training in a classroom and behind the wheel setting
Previous management experience in a union environment is preferred
Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment
Skills:
Strong problem-solving skills
Ability to understand and administer discipline
Knowledge of basic safety and training procedures
Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
Data analytic skills preferred
Ability to read, write and speak English
Thorough knowledge of all applicable safety rules, regulations – ADA, FTA and DOT to include all corporate programs
Ability to obtain future certifications as defined within the location contract
Regular attendance is required
What’s in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $60,920/annually
Salary Max: $98,160/annually
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
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