About us
BILINGUAL FRONT DESK RECEPTIONIST
English / Spanish Required | Full-Time | Perth Amboy, NJ
Law Office of Kenneth L. Gonzalez & Associates, LLC is a busy law firm in Perth Amboy, New Jersey. Due to the high volume of calls and new client inquiries, we are seeking a full-time Bilingual Receptionist to join our team.
This is an excellent opportunity for an energetic, intelligent, dependable, and self-motivated individual who enjoys working with people and wants the opportunity to learn and grow in a professional law office.
Prior law office experience is helpful, but not required. We are willing to train the right candidate.
THE POSITION
The Receptionist is often the first point of contact for our clients and potential clients and plays an important role in the daily operation of the firm. The successful candidate must be professional, confident, friendly, organized, and able to handle a busy front desk while maintaining excellent client service.
Responsibilities include:
- Answering and directing a high volume of telephone calls
- Greeting clients and visitors professionally
- Conducting initial telephone and in-person new client intakes
- Obtaining accurate and complete information from potential clients
- Scheduling and confirming appointments
- Making follow-up and pending-case telephone calls
- Taking detailed and accurate messages
- Assisting attorneys and staff with administrative and secretarial duties
- Maintaining an organized and professional reception area
- Communicating with clients in both English and Spanish
- Handling multiple assignments and priorities in a fast-paced environment
- Learning the firm's procedures and case-management practices
- Occasional trips to court or other local locations as needed, with appropriate mileage/expense compensation
WHO WE ARE LOOKING FOR
We are looking for someone who does more than simply answer the telephone. The ideal candidate is assertive, resourceful, professional, and willing to take initiative.
The successful candidate must:
- Be fluent in English and Spanish
- Have excellent verbal and written communication skills
- Have strong English and Spanish grammar skills
- Be comfortable speaking with clients and potential clients by telephone and in person
- Be able to ask appropriate questions and obtain complete information during client intakes
- Have working knowledge of Microsoft Word and Excel
- Have strong organizational and multitasking skills
- Be able to schedule and manage appointments accurately
- Be dependable and maintain consistent attendance and punctuality
- Have a positive attitude, professional demeanor, and great energy
- Be able to learn quickly and work independently after training
- Be comfortable working in a busy office environment
- Maintain strict confidentiality regarding all client and firm information
- Have reliable transportation and a valid driver's license, as occasional local travel may be required
OPPORTUNITY FOR GROWTH
We value employees who demonstrate initiative, reliability, professionalism, and a willingness to learn. Opportunities for increased responsibilities and advancement within the firm may be available to the right candidate.
POSITION DETAILS
Job Type: Full-Time
Experience Level: Entry Level / Experience Preferred but Not Required
Language: Spanish – Required
Location: Perth Amboy, New Jersey
Work Location: In Person – One Location
Remote Work: No
Compensation: Competitive and commensurate with experience
Transportation: Candidate must have reliable transportation
JOIN OUR TEAM
If you are bilingual, dependable, professional, enjoy helping people, and are interested in building your skills and growing in a legal environment, we encourage you to apply.
Please submit your resume for consideration.
Law Office of Kenneth L. Gonzalez & Associates, LLC is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
