We Offer
- Medical insurance
- Dental Insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
- Bonuses offered
- Company-provided workwear, cell phone, tablet
- Company-paid sales training
- Additional Culligan Corporate Subject Matter Expert training offered
- Employee discounts for Culligan in-home products
- Additional perks are also available
Specific Job Function:
- Customer Setup & Coordination
- Set up new commercial customers in the system, ensuring all required information is accurately captured.
- Work closely with sales, operations, and finance teams to facilitate a smooth onboarding process for commercial accounts.
- Installation Coordination:
- Schedule and coordinate installations and Service for new commercial projects, ensuring alignment with internal teams and external vendors.
- Communicate installation timelines and requirements with customers and field service teams.
- Monitor installation progress and address any issues or delays as they arise.
- Equipment Ordering & Logistics:
- Relay Job Package and equipment details to be ordered by branch for commercial projects based on project specifications and requirements.
- Track equipment shipments, confirm deliveries, and coordinate with service teams to ensure
availability for installations.
- Billing & Progress Payments:
- Set up Progressive Payments individual projects. Generate and process invoices for commercial
projects, ensuring accuracy and compliance with contractual agreements.
- Manage progress billing for large-scale commercial installations, tracking payment milestones and
issuing invoices accordingly.
- Coordinate with customers and internal teams to resolve billing discrepancies and ensure timely
payments.
- Maintain accurate records of all billing transactions and customer accounts.
Qualifications
- Education & Experience:
- High school diploma required. Associate’s or Bachelor’s degree in Business, Finance, Accounting,
or a related field preferred.
- 2+ years of experience in commercial billing, customer account management, or a related role.
- Experience in project coordination or commercial installations is a plus.
- Technical & Functional Skills:
- Proficiency in billing systems, ERP software (e.g., IFS, SAP, or similar), and Microsoft Office Suite.
- Strong organizational and problem-solving skills with the ability to manage multiple projects
simultaneously.
- Knowledge of progress billing and commercial project invoicing processes.
- Familiarity with commercial service agreements, equipment procurement, and job costing is
preferred.
- Soft Skills:
- Excellent communication and interpersonal skills for coordinating with internal teams and
external customers.
- Strong attention to detail and accuracy in billing and data management.
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
