Description:
PURPOSE: Greets and accommodates needs of guests.
ESSENTIAL DUTIES:
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Greet and seat customers immediately (within 1 minute) in a systematic fashion.
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Answer phones in a timely manner.
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Run a wait list and communicate with guests professionally.
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Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.
OTHER DUTIES:
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Project a positive image at all times.
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Assist other FOH & HOH staff members, etc. as needed.
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Observe customers and respond to additional requests/complaints etc.
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Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.
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Performs other functions assigned by management (i.e. take out trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)
Requirements:
ESSENTIAL PHYSICAL REQUIREMENTS:
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100% Walk and stand. Climb stairs.
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50% Operate cash register and POS system and make changes.
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25% Reach, bend, stoop, wipe, and lift up to 20 pounds.
ESSENTIAL TRAINING REQUIREMENTS:
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Successful completion of hourly position validations, including reading training materials and watching videos.
QUALIFICATIONS:
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Must be 16 years old to remove alcohol or as state regulations dictate.
