- Minimum age of 21 years required to comply with armed security licensing requirements
- Must be eligible to obtain and maintain required state security and firearm certifications
- Must successfully pass background screening and meet bonding eligibility requirements
Position Purpose
Security Officers are essential to maintaining a safe, calm and respectful health care environment at UT Medical Center. Through a visible presence and professional engagement, Security Officers help create a calm, respectful environment where patients can heal, families feel supported and team members can focus on providing exceptional care.
In this role, Security Officers are authorized to enforce applicable laws, conduct arrests and pursue prosecution of criminal activity when necessary, while exercising sound judgment, integrity and respect.
What Success Looks Like
● Excellence & Integrity
○ Maintain a safe and secure environment across UT Medical Center through proactive patrols, monitoring and incident response.
○ Enforce policies, procedures and applicable laws with professionalism, fairness and accountability.
○ Demonstrate strong attention to detail while learning and applying security protocols, safety standards and emergency procedures.
● Collaboration & Respect
○ Work closely with clinical teams, team members, patients, families and visitors to promote a sense of trust, safety and partnership.
○ Communicate clearly and respectfully during routine interactions and high-stress situations.
○ Support the Security Department’s I.C.A.R.E. philosophy by consistently demonstrating Integrity, Courage, Accountability, Respect and Excellence.
● Protection & Compassion
○ Serve as a visible presence dedicated to protecting patients, families, visitors and fellow team members.
○ Anticipate potential safety concerns and apply conflict management and de-escalation techniques to resolve situations before they escalate.
○ Maintain a calm, professional demeanor during emergencies, disturbances or emotionally charged encounters while respecting individual perspectives.
● Growth, Readiness & Balance
○ Meet physical and medical standards necessary to perform assigned duties safely and effectively.
○ Remain adaptable to working both indoors and outdoors while supporting a balanced and sustainable work environment.
○ Demonstrate the courage to act decisively when required, while valuing teamwork, training and personal well-being.
○ Completion of a certified Law Enforcement Academy is preferred and supports readiness for enforcement and emergency response duties.
Key Responsibilities
● Investigate thefts, incidents and accidents related to Medical Center operations.
● Patrol and secure all buildings, grounds, vehicles and parking areas.
● Monitor security cameras, alarms and access points; maintain accurate and detailed security logs.
● Dispatch and communicate effectively via radio, telephone and in person with officers, team members, patients and visitors.
● Respond to fire, security and medical emergencies; serve as a first responder to campus hazards, accidents and alarms.
● Assist with managing mental health-related incidents, unruly or intoxicated individuals and transports as directed using de-escalation and safety-first approaches. ● Direct traffic, assist motorists and enforce parking and traffic regulations on UT Medical Center property.
● Enforce UT Medical Center policies and applicable state and local laws with professionalism and consistency
Application Question(s):
- Minimum age of 21 years required to comply with armed security licensing requirements, do you meet this requirement?
Work Location: In person
