General Labor - Draft Line Technician
Position Summary
We are a leading beverage system installation and service company in the Phoenix area seeking a service-driven Draft Line Technician to support our on-premise customers. This role is responsible for draught system service, installation, maintenance, and customer support, while ensuring high-quality performance and customer satisfaction. The position may also assist with special event setup and execution.
This is a hands-on, customer-facing role ideal for individuals who enjoy working independently, solving problems, and delivering excellent service in a fast-paced environment.
Key Responsibilities
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Provide responsive, professional service to on-premise accounts and communicate effectively with customer staff
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Install, clean, maintain, and troubleshoot draught beverage systems and lines
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Diagnose and repair non-functioning or poor-pouring draught systems in compliance with state guidelines
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Complete draught line installations and routine service calls
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Maintain and manage inventory of draught knobs, service equipment, and special event materials
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Manage and maintain company vehicle, tools, and service equipment
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Track and document service activities, logs, and required reporting
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Prioritize and manage multiple service requests independently while communicating daily progress and needs to management
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Perform other duties as assigned
Minimum Qualifications
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High school diploma or equivalent
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At least 21 years of age
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Valid driver's license with a clean driving record
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Willingness to learn through provided training
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Strong communication and customer service skills
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Ability to work independently and as part of a team
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Strong attention to detail and ability to meet deadlines
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Ability to read and interpret safety rules, operating instructions, and maintenance procedures
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Sound judgment, problem-solving, and analytical skills
Preferred Qualifications
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Mechanical and technical aptitude
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Experience in beverage system installation or service
Physical Requirements
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Frequently sit, stand, walk, bend, squat, kneel, and reach
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Regularly climb into and out of a company vehicle
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Frequently lift 45–65 lbs
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Regular use of hands and fingers to operate tools, equipment, and technology
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Close vision, color recognition, and ability to adjust focus for detailed work
Work EnvironmentExpectations
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Fast-paced, high-volume, and team-oriented environment
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Work involves physical, repetitive, and hands-on tasks
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Professional appearance and positive attitude required (uniform shirts provided)
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Independent work with accountability for meeting service targets
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Routine problem-solving with established processes and solutions
What We Offer
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Company vehicle (fuel and maintenance covered; must have a safe place to park at home)
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Paid time off (PTO)
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Six paid holidays annually
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Hands-on, on-the-job training with career growth opportunities
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Comprehensive benefits package
Additional Information
This job description is intended to describe the general nature and level of work performed and is not a complete list of all responsibilities. Duties may vary based on business needs.
