Quick Snapshot
Pay: $17.98/hr.
Schedule: Full-Time | Monday–Friday | 8:30 AM–5:00 PM
Location: Bellaire, MI
Position: Secretary
Employment Type: Full-Time | Union
Work Environment: Professional Office | Administrative | Community Services
Ambient Recruiting is partnering with a community-focused organization in Bellaire to hire a dependable and detail-oriented Secretary. This full-time union position provides administrative and clerical support while assisting individuals seeking important community-based services.
If you're organized, professional, and enjoy helping people while keeping an office running smoothly, this could be a great opportunity for you.
What You'll Be Doing
- Answer incoming phone calls and route communications appropriately
- Greet and assist visitors in a professional and welcoming manner
- Schedule client appointments and send reminders for medical and nursing visits
- Review daily call logs and update schedules as needed
- Maintain accurate client records and agency information
- Create, print, and organize reports and documentation
- Scan, upload, and maintain clinical and client records
- Verify insurance coverage and monitor changes as needed
- Assist with grievance, complaint, and customer service processes
- Monitor the waiting area and notify staff when clients arrive
- Provide information regarding community, mental health, and related services
- Open, sort, and distribute incoming mail
- Maintain office supplies and assist with general office organization
- Screen and appropriately route crisis-related phone calls
- Maintain strict confidentiality when handling client information
- Cross-train and provide support to other clerical staff as needed
- Perform additional administrative duties as assigned
What We're Looking For
- High school diploma required; secretarial coursework preferred
- Two years of general office, receptionist, or clerical experience preferred
- Typing skills of approximately 60 WPM preferred
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to maintain confidentiality at all times
- Ability to multitask in a busy office environment
- Comfortable using computers and office software
- Professional, calm, and supportive demeanor
- Ability to follow established policies, procedures, and guidelines
- Reliable transportation
- Valid Michigan driver's license with satisfactory driving record
- Ability to work independently and as part of a team
Why You'll Love This Opportunity
- $17.98/hr. starting pay
- Full-time Monday–Friday schedule
- Consistent 8:30 AM–5:00 PM hours
- Union position
- Professional office environment
- Opportunity to support meaningful community services
- Variety of administrative and customer service responsibilities
- Team-oriented workplace
- Opportunity to strengthen your administrative and clerical skills
What to Expect
This position requires professionalism, organization, confidentiality, and the ability to remain calm and helpful in sensitive situations. You may interact with individuals experiencing behavioral health challenges and may handle crisis-related calls that require appropriate communication and routing.
You'll spend your day balancing phone calls, scheduling, recordkeeping, customer service, and other administrative responsibilities. The ideal candidate is dependable, compassionate, organized, and comfortable working in a structured office environment.
Why Ambient Recruiting?
Ambient Recruiting, has been connecting talented people with great employers throughout Northern Michigan for more than 30 years. While our name has evolved, our mission remains the same: helping people find careers where they can succeed.
When you apply with Ambient Recruiting, you're gaining access to opportunities with some of Northern Michigan's best employers. Our recruiters take the time to understand your experience, career goals, schedule preferences, and workplace preferences so we can connect you with positions that truly fit.
One application. Multiple opportunities. A recruiting team invested in your success.
Pay: From $17.98 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
