"When you work for a legendary name, you become part of the legend." At Johnston & Murphy, our brand attracts an exclusive clientele of proven decision-makers. As the Store Manager at our Phoenix Sky Harbor Intl. Airport location, you will lead the team to ensure those decision-makers receive world-class service. You'll drive both personal and store-wide sales, become a recruiter and coach top talent, and maintain premium merchandising standards in a fast-paced retail setting.
Pay Range: $60,000-$70,000 per year (includes base pay + personal and store commissions)
Job Type: Full-time, In-Person
Key Responsibilities of a Store Manager
Passion – Personally dedicated to being the best; conveys enthusiasm for the organization with a “can do” attitude; never gives up.
- Consistently meet deadlines
- Use J&M sales tools to implement and obtain sales objectives
- Utilize all available resources to improve performance and to further educate yourself and your sales team
Represents the Brand – Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.
- Effectively Network and Recruit
- Interview and hire personnel using the PRIDE model
- Implement visual guidelines, window changes and maintain store appearance
- Adhere to personal presentation guidelines
- Consistently deliver World Class Service and use proper phone etiquette
Interpersonal Skills – Effective communicator within the organization; builds lasting and productive relationships with co-workers.
- Build lasting and productive relationships within the organization
- Implement, utilize and certify team in all training programs
- Effective communication skills
- Coach and counsel performance to achieve company standards
- Implement and adhere to all company policies and procedures
- Create and administer PRIDE Performance Plans and Evaluations
Delivers Results – Achieves financial goals; manages profitability through personal and team performance; executes company priorities.
- Meet and exceed sales plans, both store and personal
- Meet and exceed sales metrics, both store and personal
- Protect company assets including accurate inventory and cash management
- Create and maintain weekly work schedules to utilize talent and maximize sales
Edge – Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure.
Ability to:
- Manage ALL performance, from exceptional to deficient
- Identify trends through shopping the competition and other trend resources
- Effectively use all merchandise reports to analyze, identify and communicate
- merchandising needs to maximize your business
- Partner with HR to move issues to closure
Job Requirements
- Prior management experience in retail environment preferred.
- Ability to multi-task in a fast-paced environment.
- Excellent interpersonal and customer service skills.
- Effective communication skills.
- Professional appearance.
- Willingness to learn.
- Stable prior employment history.
- Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.
The successful candidate will work a retail schedule, including evenings, weekends, and holidays as required. The candidate must adapt quickly to the competitive environment of retail sales.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
