Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our clinic or hospital medicine environment. This position involves providing essential medical administrative support, managing patient interactions, and facilitating communication between patients and healthcare providers. The Medical Receptionist will work in a fast-paced setting, contributing to the overall efficiency of our outpatient services.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain an organized calendar for healthcare providers.
- Collect and verify patient information, including insurance details and medical history.
- Assist with coding for billing purposes, ensuring accuracy in documentation.
- Handle incoming calls and respond to inquiries regarding services, appointments, and procedures.
- Maintain confidentiality of patient records in compliance with HIPAA regulations.
- Support medication administration processes by coordinating with nursing staff as needed.
- Collaborate with medical staff to ensure seamless patient care within a Level II Trauma Center or similar facility.
- Provide assistance in medical-surgical settings as required.
Requirements
- Previous experience in a clinic or hospital medicine environment is preferred.
- Familiarity with outpatient services and medical administrative support functions.
- Basic life support certification is a plus.
- Knowledge of medical coding practices is beneficial.
- Strong communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Proficiency in using electronic health record (EHR) systems and other relevant software applications.
- A compassionate demeanor with a commitment to providing excellent patient care.
Join our team as a Medical Receptionist and contribute to delivering high-quality healthcare services while enhancing the patient experience.
Job Type: Full-time
Work Location: In person
