Medical Assistant
BMI Surgical Institute
Full Job Description Overview
Join a team dedicated to transforming lives through exceptional bariatric care.
BMI Surgical Institute is a growing bariatric surgery practice committed to providing compassionate, patient-centered care throughout every stage of the weight loss journey. We are seeking an enthusiastic and compassionate Medical Assistant to join our busy outpatient clinic. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional patient care and customer service.
Our clinic combines both in-person and virtual patient care, requiring a team member who is organized, proactive, and thrives while multitasking.
Position Summary
The Medical Assistant provides both clinical and administrative support to ensure efficient daily operations of our bariatric surgery practice. This role is responsible for assisting providers during clinic, coordinating patient care, managing appointments, answering phones, collecting payments, and delivering an outstanding patient experience in both in-person and virtual clinic settings.
The ideal candidate is compassionate, professional, outgoing, highly organized, and enjoys working as part of a collaborative healthcare team.
Responsibilities
- Assist providers during in-person and virtual clinic visits.
- Prepare exam rooms and room patients by obtaining vital signs, medical history, and medication reconciliation.
- Document patient information accurately in the electronic medical record (EMR).
- Answer incoming phone calls promptly and professionally.
- Schedule, confirm, and coordinate patient appointments.
- Collect patient payments and process transactions accurately.
- Provide exceptional customer service while creating a welcoming and supportive environment for patients.
- Educate patients on pre- and post-appointment instructions as directed by providers.
- Coordinate patient follow-up care, referrals, and communication.
- Maintain clean, organized, and fully stocked exam rooms.
- Support efficient clinic workflow while balancing multiple priorities.
- Collaborate with physicians and team members to ensure seamless patient care.
- Demonstrate professionalism, compassion, and accountability in all patient and team interactions.
- Contribute to a positive, collaborative, and patient-centered workplace culture.
Qualifications/Education
- High school diploma or equivalent – Required
- Medical Assistant Certification (CMA, RMA, CCMA, or equivalent) – Preferred but not required
Preferred Experience
- Previous experience as a Medical Assistant in a physician office or specialty clinic
- Experience caring for bariatric surgery or weight management patients
- Experience working in a fast-paced, high-volume medical office
- Customer service experience in a healthcare setting
Skills
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Strong computer and EMR proficiency
- Ability to prioritize responsibilities in a busy clinical environment
- Professional demeanor with outstanding interpersonal skills
- Spanish-speaking ability – Preferred
What We Look For
Successful candidates will demonstrate:
- Compassionate, patient-centered care
- Outstanding customer service skills
- Professionalism and integrity
- Strong teamwork and collaboration
- Excellent organization and attention to detail
- Initiative and a proactive approach to problem-solving
- Ability to multitask in a fast-paced, busy clinic
- Positive attitude and outgoing personality
- Dependability and accountability
- Flexibility and willingness to support clinic operations wherever needed
Schedule
- Full-Time
- Monday–Friday
- 8:00 AM – 5:00 PM
- One-hour lunch break
- No routine weekends or holidays
Travel Requirements
- Must be willing to occasionally travel to our Snellville clinic located near Piedmont Eastside Hospital to provide coverage and support as needed.
About BMI Surgical Institute
BMI Surgical Institute is dedicated to helping patients achieve lasting health through minimally invasive advanced bariatric care, comprehensive weight loss treatment, endoscopies, and general surgery procedures including but not limited to hernia repairs, gallbladder removal, achalasia and reflux treatment. Our team is committed to providing exceptional service, evidence-based care, and a supportive environment where patients feel respected, encouraged, and empower throughout their journey.
We believe our employees are our greatest asset and strive to foster a workplace built on teamwork, collaboration, professionalism, and continuous growth.
Job Type: Full-Time
Department: Clinical Operations
Work Location: On-site (Atlanta, GA) with occasional travel to the Snellville clinic.
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
