Wisconsin Institute of Functional Medicine (WIFM) Appleton, WI
Full-Time | 34-36 Hours Per Week | 4-Day Work Week
Looking for a Nursing Role That Uses Your Critical Thinking?
The Wisconsin Institute of Functional Medicine is seeking an experienced Triage Registered Nurse (RN) to serve as a central clinical coordinator between patients, providers, pharmacies, laboratories, and specialty testing facilities.
This is not a traditional bedside nursing position. The majority of this role is desk-based and computer-focused, utilizing clinical judgment to triage patient concerns, coordinate care, manage provider communications, and support treatment plan implementation.
If you enjoy problem-solving, patient advocacy, clinical decision-making, and keeping complex care moving forward, this may be the perfect fit.
What You'll Do
As a Triage RN, you will:
- Review and respond to high volumes of patient portal messages
- Assess symptoms and determine appropriate next steps using clinical judgment
- Process medication refill requests according to provider protocols
- Coordinate specialty laboratory testing and patient follow-up
- Communicate with pharmacies, laboratories, and patients
- Enter medications, supplements, treatment plans, and lab orders into the EHR
- Escalate urgent or complex patient concerns to providers
- Support care plan implementation and patient education
- Complete referrals, prior authorizations, and clinical documentation
- Collaborate closely with providers and the clinical team
What This Role Looks Like Day-to-Day
This position is ideal for nurses who:
✅ Enjoy working on a computer throughout most of the day
✅ Thrive in a fast-paced triage environment
✅ Like solving clinical puzzles and coordinating care
✅ Prefer structured daytime hours
✅ Enjoy supporting patient care behind the scenes
This position is primarily seated at a desk, managing patient communications, documentation, clinical coordination, and triage workflows. While there is occasional direct patient interaction, most of the work is performed through our EHR, patient portal, and clinical systems.
Qualifications
Required
- Active Wisconsin RN license
- Minimum 3 years of nursing experience with triage experience
- Strong clinical assessment and critical-thinking skills
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- Comfortable utilizing multiple software systems and online portals
- Ability to work independently while collaborating with a team
Preferred
- Experience in functional medicine, integrative medicine, primary care, family practice, endocrinology, obesity medicine, or care coordination
- Experience with electronic medical records (EHR)
- Prior experience handling high-volume patient communications
What We Offer
- No nights
- No weekends
- No rotating shifts
- 4-day work week
- Health, dental, and vision insurance
- Paid time off
- Paid holidays
- Paid life insurance
- Employee discounts on functional medicine and aesthetic services
- Supportive team culture
Apply today with your resume and cover letter explaining why you're a great fit for this role.
Pay: $34.00 - $38.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Do you currently hold an active Registered Nurse (RN) license in Wisconsin?
- How many years of nursing experience do you have?
- How much triage nursing experience do you have?
- What percentage of your ideal nursing position would you like to be direct patient care versus desk-based clinical coordination?
- Describe your experience managing high volumes of patient communication, triage calls, portal messages, or care coordination.
- Why does this triage-focused role appeal to you more than a traditional bedside nursing position?
Work Location: In person
