Description:
Overview:
A busy and professional dental office is seeking an experienced, reliable and detail-oriented Treatment Coordinator to help manage front-office operations and ensure a smooth patient experience. The ideal candidate will have strong organizational skills, a friendly demeanor, and the ability to multitask in a fast-paced clinical environment.
Responsibilities:
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Assist patients in finding creative financial solutions for wanted and needed dental treatment.
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Greet patients and manage check-in/check-out procedures.
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Schedule and confirm patient appointments.
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Answer phone calls, respond to emails, and route inquiries appropriately.
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Verify insurance information and obtain necessary authorizations.
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Present treatment plans and explain recommended procedures to patients.
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Process patient billing, collect co-pays, and manage financial records.
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Maintain and organize patient records and documentation in compliance with HIPAA.
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Coordinate with dental staff to ensure efficient daily operations.
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Assist with general administrative duties and special projects.
Office Hours:
M, Th - 8-4, T - 9-4, W, F - 8-2
Benefits:401(k)
401(k) matching
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid holidays
Paid time off
Professional development assistance
Vision insurance
Requirements:
- High school diploma or equivalent required; additional dental or administrative training preferred.
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1–2 years of experience in a dental office environment is required.
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Knowledge of dental terminology, procedures, and insurance processes.
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Familiarity with dental office software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus.
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Excellent communication and customer service skills.
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Strong attention to detail and ability to manage multiple tasks efficiently.
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Professional appearance and demeanor with commitment to patient confidentiality.
