About Us
We are a high-performing residential small real estate team at Keller Williams Jersey City, committed to delivering exceptional service and seamless transactions for our clients. We are seeking an organized, detail-oriented, and proactive Operations Manager/Real Estate Assistant to manage administrative tasks, support our team's daily operations, and help lead our growing operations. This is a fantastic opportunity to grow within a dynamic and collaborative real estate environment.
Position Overview
As a Operations Manager/Real Estate Assistant , you will be responsible for overseeing transaction management, supporting marketing efforts, ensuring smooth office operations, and helping manage daily team workflows. This role will also include supervising a staff of 1-2 virtual assistants, helping maintain accountability, organization, and operational efficiency. You will play a key role in maintaining efficiency and organization within the team while delivering top-tier service to clients and agents.
Key Responsibilities
Transaction Coordination & Client Support
- Manage all real estate transactions from contract to close, ensuring compliance with deadlines and requirements.
- Act as the main point of contact for clients, lenders, attorneys, and agents throughout the transaction process.
- Prepare and submit documents for review, tracking all necessary paperwork and deadlines.
- Assist with listing coordination, including MLS entry, scheduling professional photography, and managing marketing materials.
- Follow up on client feedback and provide outstanding service to enhance the client experience.
Administrative & Office Management
- Maintain and organize electronic and physical files for all transactions and client records.
- Oversee office systems, calendar management, and scheduling to optimize team productivity.
- Ensure all compliance regulations and company standards are met.
- Handle incoming calls, emails, and inquiries professionally and efficiently.
- Assist with managing and mentoring a staff of 1–2 virtual Assistants, helping prioritize daily tasks, maintain accountability, and support team productivity.
Marketing & Social Media Support
- Assist in creating and distributing marketing materials, including flyers, postcards, newsletters, and social media content.
- Maintain an active social media presence to promote listings, open houses, and team branding.
- Organize and coordinate client appreciation events and community outreach efforts.
- Manage the CRM database, ensuring all client and lead information is accurately recorded and updated.
Team Support & Growth
- Support team recruitment efforts by managing job postings and coordinating interviews.
- Monitor team budgets and expenses, ensuring adherence to financial guidelines.
- Coordinate internal team meetings, trainings, and performance tracking reports.
- Help improve and streamline operational processes as the team continues to grow.
Qualifications & Skills
- Experience in real estate, transaction coordination, and/or administrative support preferred.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills.
- Adaptable with strong problem-solving abilities and intermediate technology skills, with the ability to quickly learn new systems and software.
- Proficiency in Microsoft Office Suite, Google Workspace, and social media platforms.
- Detail-oriented and capable of handling confidential client information with discretion.
- Ability to work independently while also collaborating effectively within a team.
- Previous experience managing or mentoring team members is a plus.
- Experience with Canva, Lone Wolf, Microsoft Excel, KW Command, DocuSign, MLS systems, and CRM platforms is a strong plus.
Why Join Us?
- Work with one of the top real estate teams in Jersey City, gaining valuable industry experience.
- Competitive salary with bonus potential based on performance.
- Opportunities for professional growth and leadership within a thriving real estate team.
- Supportive and collaborative team environment.
- Health insurance stipend and other benefits.
If you are a motivated, detail-oriented, tech-savvy, and client-focused professional looking to grow your career in real estate while taking on increasing leadership responsibilities, we'd love to hear from you. Apply today to become part of our dynamic team!
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Jersey City, NJ 07302 (Required)
Ability to Relocate:
- Jersey City, NJ 07302: Relocate before starting work (Required)
Work Location: In person
