Currently seeking Customer Service English/Spanish to fill an opening for a company in Mine Hill, NJ. The ideal candidate should have two years + of Customer Service experience.
Requirements of the Customer Service:
-
Attention to detail, strong follow-up, and follow-through on verbal and written directions.
-
Previous experience in Customer Service or another related field.
-
Ability to build rapport with clients.
-
Positive and professional demeanor.
-
Excellent written and verbal communication skills.
-
Must be bilingual in English/Spanish.
Benefits of the Customer Service:
-
The pay rate is $20-$22 per hour, DOE.
-
Monday - Friday, 8:00 am-4:30 pm.
-
Medical / Dental / Vision/ Term Life, no waiting period.
Responsibilities of the Customer Service:
-
Handle customer inquiries and complaints through email and phone
-
Provide information about the products and services.
-
Document and update customer records based on interactions.
-
Develop and maintain a knowledge base of evolving products and services.
-
Quote parts and process orders.
-
Assist in other departments as needed.
#INDDO