We are looking for an experienced Receptionist/Call Representative to work within our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the clinic. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills are essential for this position. This role may require working in shifts (evening and weekends), so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome patients as they arrive at the office
- Patient registration
- Schedule and confirm appointments
- Answer, screen and address incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Obtain authorizations
Skills
- Must be bilingual (English/Russian preferred)
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Experience in eClinicalWorks EHR.
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Job Types: Full-time, Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Receptionist: 1 year (Required)
Language:
Work Location: In person
