Job Summary
Tous les Jours Dublin/Plain City is looking for a Team Leader / Shift Manager who is positive, dependable, and ready to lead by example.
This role is ideal for someone who enjoys people, takes ownership, and can help run a smooth shift while creating a warm guest experience. The Team Leader supports daily operations, coaches team members, protects product quality, and helps build a strong, respectful team culture.
Key Responsibilities
- Lead FOH shifts with professionalism, urgency, and care.
- Support guest experience by making sure every guest feels welcomed and valued.
- Maintain product presentation, cleanliness, and brand standards.
- Help with opening and closing responsibilities.
- Support cash handling and daily shift procedures.
- Train and coach new team members with patience and clarity.
- Communicate clearly with BOH and other leaders.
- Help manage labor flow by putting the right people in the right positions.
- Use an ownership mindset: See it. Own it. Solve it.
- Create a positive team environment built on respect, humility, and accountability.
What We’re Looking For
- Positive attitude and strong work ethic.
- Reliable, punctual, and dependable.
- Previous leadership, shift lead, café, bakery, restaurant, or retail experience preferred.
- Comfortable working in a fast-paced environment.
- Strong communication skills.
- Able to lead calmly during busy moments.
- Willing to work mornings, afternoons, evenings, weekends, and holidays as needed.
- Passion for hospitality, teamwork, and growth.
Growth Opportunity
This position is a leadership growth role. The right person can continue developing into a stronger store leader with more responsibility over time.
We are looking for someone who wants to grow with the business, lead with character, and help build a team we can all be proud of.
Why Join Us
- Supportive ownership and leadership team.
- Positive bakery café environment.
- Opportunity to grow as a leader.
- Meaningful work serving guests and supporting the local community.
- Team culture built around Grace, Integrity, Excellence, Leadership, and Family.
How to Apply
- Please apply with your resume and availability. We would love to hear about your previous experience and what kind of leader you want to become.
Pay: $17.00 - $19.00 per hour
Benefits:
Application Question(s):
- Please list 2-3 dates and time ranges that you could do an interview.
- Do you have experience in food service or barista at coffee shops?
- What does exceptional customer service look like to you?
- How many people have you directly managed or supervised?
- Describe a time you led a team during a high-pressure situation. What did you do?
- Tell us about a time you went above and beyond for a guest, team member, or workplace. What was the situation, and what did you do?
- How soon are you available to start?
- What is your specific shift availability (mornings, afternoons, evenings)?
- Are you available for weekday, weekend, and holiday shifts beyond the summer months?
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
