Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under general supervision, supports patient meal service operations by preparing, assembling, delivering, and cleaning food service equipment and areas.
Ensures efficient tray line operations while maintaining high standards of food safety, sanitation, and customer service.
-
Prepare, assemble, and deliver patient meal trays according to established procedures
-
Work assigned tray line/POD positions, including hot server, builder, and checker
-
Set up tray line workstations with utensils, containers, and supplies for meal service
-
Monitor food quality and temperatures; report issues to appropriate staff
-
Deliver food carts and trays to patient units; retrieve and transport after meal service
-
Deliver meals to various departments as needed (e.g., Emergency Department, Blood Bank)
-
Operate in dish room and truck room areas, including loading/unloading dish machines and organizing soiled trays and dishes
-
Clean, sanitize, and maintain food trucks, tray line areas, equipment, refrigerators, and workstations
-
Restock supplies and break down stations after meal service
-
Sweep, mop, and remove trash to maintain a clean and safe work environment
-
Follow all food safety, sanitation, and regulatory standards, including The Joint Commission guidelines
-
Maintain patient confidentiality and provide excellent customer service
-
Knowledge of food service operations, including line set-up and temperature requirements
-
Knowledge of food preparation techniques, presentation standards, and quality control
-
Ability to safely operate cleaning equipment and use sanitation supplies
-
Ability to follow routine verbal and written instructions with attention to detail
-
Ability to read, write, and communicate effectively
-
Ability to understand and adhere to safety and sanitation procedures
-
Ability to lift, move, and handle heavy items as needed
-
Basic knowledge of inventory control and ordering of supplies and equipment
-
Skill in preparing and cooking a variety of food items in a fast-paced environment
Additional Job Details (if applicable)
-
High School Diploma or equivalent preferred
-
Prior food service experience preferred 1-3 years
-
Ability to follow instructions and work in a team environment
-
Strong attention to detail and commitment to food safety
$17.71
- Standing Frequently (34-66%)
-
Walking Frequently (34-66%)
-
Lifting Occasionally (3-33%)
-
Carrying Occasionally (3-33%)
-
Pushing Occasionally (3-33%)
-
Pulling Occasionally (3-33%)
-
Balancing Frequently (34-66%)
-
Stooping Occasionally (3-33%)
-
Reaching Occasionally (3-33%)
-
Feeling Constantly (67-100%)
-
Vision - Far Constantly (67-100%)
-
Vision - Near Constantly (67-100%)
-
Talking Constantly (67-100%)
-
Hearing Constantly (67-100%)
Onsite
273 Charles Street
20
Regular
Evening (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
