About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.
We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Position: Customer Experience Leader (Operations In-Training)
As a Customer Experience Leader
training in Operations, you will be trained at all levels to be fast tracked from
Customer Experience Leader to
Certified Sales Leader to
Senior Sales Leader to
Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals.
What We're Looking For:
- Sales-Minded: Confident closing on-site sales and maximizing job value
- People-Focused: Personable, positive, and service-oriented
- Reliable & Coachable: Shows up, contributes, and adapts
- Strong Communicator: Clear, professional, and solution-driven
- Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a
plus.
What You'll Do:
- Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
- Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
- Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
- Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
- Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition.
- Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development.
- Competitive payment structure averaging $26/hr ($12/hr + Profit Share + Performance-Based Bonuses)
- Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift
- Opportunities for professional growth and development.
- Enjoy dynamic, engaging workdays with varied responsibilities.
- Award-winning workplace ("Best Placesto Work" and "Fast 50 Company").
- Full benefits package with Medical/Vision/Dental coverage and retirement options.
