Facilities Technician (Evening Shift)
Department: Facilities
Schedule: Monday–Friday | 12:00 PM – 8:30 PM
Position Summary
The Facilities Technician is responsible for supporting the daily operations of the Facilities department during the evening shift by ensuring timely completion of work orders, maintaining a safe, clean, and functional workplace, and coordinating facility-related requests. This role serves as the primary point of contact for evening facilities operations and requires excellent communication, organization, customer service, and teamwork.
The ideal candidate is hands-on, proactive, and capable of balancing administrative coordination with physical facilities work. This individual will communicate effectively through Slack and Jira, coordinate workflow with the Building Engineer and Front-End Technician, and step in to assist with maintenance, office moves, and other facilities-related tasks as needed.
Essential Responsibilities
Operations & Work Order Management
- Monitor and respond to facilities requests using Slack, Jira, and other communication platforms.
- Triage incoming work orders and prioritize requests based on urgency and operational impact.
- Coordinate and delegate work assignments to the Building Engineer and Front-End Technician to ensure efficient workflow.
- Communicate work order status and provide timely updates to internal stakeholders.
- Maintain accurate records and ensure requests are completed within established service level expectations.
Primary Duties & Responsibilities
Facility Maintenance
- Perform minor furniture repairs, including desks, chairs, cabinets, shelving, and office equipment.
- Patch, repair, texture, and paint minor wall damage to maintain a professional office environment.
- Replace interior and exterior light bulbs and troubleshoot basic lighting issues.
- Perform routine drain treatments and preventative plumbing maintenance.
- Conduct routine inspections of office spaces, conference rooms, kitchens, and common areas.
- Complete minor maintenance repairs and preventative maintenance tasks as assigned.
Office & Workplace Support
- Assist employees with office moves, workstation relocations, and ergonomic desk setups.
- Set up and break down conference rooms and event spaces, including moving chairs, tables, staging equipment, and other furniture.
- Restock office, kitchen, and breakroom supplies throughout the building.
- Organize and maintain storage rooms, supply closets, and facilities work areas.
- Deliver outstanding customer service while responding to employee requests.
Team Support
- Work alongside the Building Engineer and Front-End Technician to complete daily facilities tasks.
- Assist with furniture moves, event setups, and other physically demanding assignments during high-volume periods.
- Support emergency maintenance requests as needed during the evening shift.
- Collaborate with teammates to ensure the building remains clean, safe, and operational.
Qualifications
Required Qualifications
- Previous experience in facilities, building maintenance, workplace services, or a related field preferred.
- Strong verbal and written communication skills.
- Experience using collaboration and ticket management tools such as Slack and Jira, or the ability to learn quickly.
- Excellent organizational and time management skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong customer service and interpersonal skills.
- Ability to work independently while collaborating effectively with a team.
- Basic knowledge of hand and power tools used in general maintenance.
Physical Requirements
- Ability to lift, push, or pull up to 50 pounds on a regular basis.
- Ability to stand, walk, bend, kneel, climb ladders, and perform repetitive physical tasks throughout the workday.
- Comfortable working both indoors and outdoors when required.
- Ability to safely operate ladders, carts, dollies, and basic maintenance equipment.
Preferred Qualifications
- Experience supporting commercial office environments or corporate workplace operations.
- Experience with preventative maintenance programs.
- Familiarity with event setup and office relocation projects.
- Basic knowledge of building systems, including lighting, plumbing, and furniture maintenance.
Core Competencies
- Communication
- Organization & Time Management
- Customer Service
- Teamwork & Collaboration
- Problem Solving
- Accountability
- Adaptability
- Initiative
Working Conditions
This position is primarily based in an office environment but requires frequent movement throughout the building. The Facilities Technician will routinely perform physical work, including lifting, moving furniture, climbing ladders, and responding to facility maintenance requests. Evening support is essential to maintaining business continuity, ensuring employees have a safe, clean, and fully operational workplace.
This position plays a vital role in the success of the Facilities team by combining excellent customer service, operational coordination, and hands-on maintenance support to deliver an exceptional workplace experience.
Pay Rate: $25.00 plus benefits
Pay: $24.00 - $25.00 per hour
Work Location: In person
