The Coordinator of Quality Assurance is responsible for (but not limited to):
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Completing regularly scheduled audits of all departments within operations, assuring that the departments are adhering to company, DDD and CARF standards
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On-site review and audit of facilities of all program locations
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Coordinating and facilitating regularly scheduled team meetings
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Coordinating intake meetings
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Completing monthly reports
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Managing and maintaining policies and procedures
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Completing phone check-ins with clients/families when needed
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Quarterly Phone Check-Ins
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Identifying any problem areas/areas of concern with service delivery
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Discharges
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Completing all internal investigations for any client-related incidents
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Administrative Work
Exceptional time management skills
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Must be able to communicate effectively
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Must be able to pay attention to detail
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Be proficient with technology and computer applications (writing emails, scanning, Microsoft Word, Excel, Google Drive, Google Calendar, etc.)
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Must be media literate and comfortable learning unfamiliar web applications and systems
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Must be able to write grammatically correct sentences
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At least 1 year of experience completing administrative tasks on a professional level.
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High School Diploma
Strongly Preferred (but not required):
This is a salaried, in-office position that requires occasional local travel.
Annual Salary: $50k
