The Door Order Specialist is responsible for the accurate and timely procurement of garage doors and related components following the sales handoff. This role serves as a key coordination point between customer specifications, vendor partners, scheduling teams, and inventory operations to ensure product readiness supports on-time installation and a consistent customer experience.
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Review and validate customer order details to ensure complete and accurate specifications, including size, configuration, style, color, hardware, and opener compatibility
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Place purchase orders with approved vendors in accordance with company standards, pricing agreements, and leadtime requirements
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Track order progress and proactively communicate risks, delays, or changes to scheduling teams and internal stakeholders
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Maintain accurate inventory visibility for stocked door models and highvelocity components
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Verify incoming shipments against purchase orders for accuracy, completeness, and condition
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Resolve vendor discrepancies, shipping issues, and damage claims on time
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Maintain complete and accurate documentation within the order management platform
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Support standardization of door configurations and stock programs to improve installation readiness and reduce cycle time
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High school diploma required, Associate’s degree in Business, Supply Chain, or Operations preferred
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2+ years of experience in purchasing, order processing, inventory coordination, or fieldservice operations support
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Working knowledge of garage door products, manufacturers, and configurations preferred
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Strong attention to detail with the ability to manage multiple active orders simultaneously
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Proficiency with inventory/order management systems and Microsoft Excel
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Ability to communicate effectively with vendors, warehouse teams, and schedulers in a fastpaced service environment
At Impact Home Services, Precision Door Service, our business is centered on service and we're passionate about what we do. Each day, homeowners across America choose Precision to service their garage doors. Whether our customers need maintenance or installation, Precision is here to help.
