Coffee Quality Specialist – Southwest US
Caffè Umbria | Remote / Field-Based
Details:
Pay: $60,000/year
Schedule: Full-time
Status: Salary, exempt
Transportation: Reliable personal vehicle required
Territory: Southwest United States
Have you managed a café or restaurant? Have you worked in specialty coffee as a trainer, roastery team member, or lead barista? If so, we'd love to talk.
Caffè Umbria is looking for a Coffee Quality Specialist to support quality, training, and customer experience across our Southwest US wholesale market. This is a field-based role for someone who is deeply rooted in specialty coffee, genuinely loves developing others, and is ready to take their expertise beyond the café.
This role is also a natural stepping stone. We're building our team intentionally, and the right person could grow into a broader sales and account management position over time.
About Caffè Umbria
Caffè Umbria is an artisan coffee roaster with roasteries in Seattle and Chicago, and cafés in Seattle, Portland, Chicago, and Miami Beach. We're known for exceptional coffee, thoughtful hospitality, and a deep respect for Italian café culture.
To learn more, visit: https://caffeumbria.com/
What You'll Do
- Serve as an ambassador for the Caffè Umbria brand and coffee quality across the Southwest US
- Conduct quality visits with wholesale partners according to company guidelines
- Lead training for café and wholesale accounts; barista education, brewing standards, and equipment use
- Assist with basic equipment troubleshooting and maintenance
- Support promotional events, tastings, and brand activations as needed
- Maintain professional, responsive communication with internal teams and customers
- Build genuine relationships within the local and regional specialty coffee community
- Stay current on specialty coffee trends, brewing methods, and industry standards
What We're Looking For
- 3+ years of experience in specialty coffee; as a café manager, trainer, roastery team member, lead barista, or similar role
- Strong working knowledge of coffee, brewing methods, and grinding equipment
- Experience teaching or coaching others, with the ability to communicate clearly and adapt your style to different audiences
- Mechanically inclined with the ability to troubleshoot basic equipment issues
- Comfortable working independently and managing your own schedule across a large territory
- Ability to travel regularly throughout the Southwest US
- Ability to lift up to 50 lbs on a repetitive basis
- Reliable personal vehicle
- Ability to successfully pass a background check
Familiarity with Italian café culture, alternative brew methods, and specialty coffee standards is a strong plus.
What We Offer
- Competitive hourly rate
- Medical, dental, and vision insurance
- PTO and paid holidays
- Retirement plan with employer match
- Gas allowance, company phone and laptop
- Extensive coffee training and ongoing professional development
- A clear path to grow within the company for the right candidate
Caffè Umbria is an Equal Opportunity Employer. We welcome applicants of all backgrounds, including those with criminal records. Reasonable accommodations are available for qualified individuals with disabilities.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
Work Location: On the road
