The Customer Development Manager (CDM) is a high-impact commercial role at the intersection of sales, category leadership, and customer partnership. You will own strategic planning and development for a defined channel (Grocery, Natural, Office Products / E-Commerce) partnering closely with Sales, Revenue Management, and Marketing to drive Lavazza’s growth agenda at the customer level.
This role is ideal for a commercially minded CPG professional who thrives on translating data into compelling selling stories, building trusted customer relationships, and executing with precision across promotional calendars and launch events.
Applicants to this role will be evaulated for three retail channels according to background and experience.
- Customer Development Manager of Natural & Distributor
- Customer Development Manager of Retail (East Territory)
- Customer Development Manager of Office Products, E-Commerce, and Independents
Location: New York, NY
Work model: Hybrid, 3 days/week in-office
Travel: As needed up to 20%
Base Pay Range: $115,000-125,000
Annual Incentive Plan / Annual Bonus: 20%
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