THE OPPORTUNITY
Billing, Accounts Receivable & Service Operations Coordinator
Reports to: CEO & COO
Fulltime, Onsite, Non-Exempt, Benefits
WHO WE ARE
Southern Booth & Equipment is Florida’s trusted partner in spray booth and refinishing solutions. Operating from Stuart, Florida, our team delivers installation, maintenance, modernization, and filter testing services with professionalism, speed, and precision. With decades of experience, we support a wide range of industries including automotive, industrial, and manufacturing by maximizing operational uptime through a commitment to service excellence and integrity.
We are known for our technical expertise, unsurpassed customer service, and commitment to maximizing uptime and safety. At Southern Booth, we combine professionalism with integrity, ensuring every client interaction reflects our deeply held values.
WHAT YOU WILL BE DOING AS A BILLING, ACCOUNTS RECEIVABLE & SERVICE OPERATIONS COORDINATOR
As the Billing, Accounts Receivable & Service Operations Coordinator you are the back-end owner of service operations responsible for invoicing, billing, accounts receivable, service completion, and operational follow-through after dispatch.
You will ensure jobs are completed, documented, invoiced, and collected efficiently, while also supporting procurement, inventory coordination, and administrative operations.
This role is ideal for someone with strong attention to detail, experience in billing and accounts receivable, and a commitment to operational accuracy and follow-through.
CORE RESPONSIBILITIES AS A BILLING, ACCOUNTS RECEIVABLE & SERVICE OPERATIONS COORDINATOR
Job Completion & Service Coordination
· Track job progress from dispatch through completion
· Review technician notes and job documentation daily for accuracy and completeness
· Follow up with field teams to ensure all required information is captured
· Maintain accurate and complete job records and documentation
· Ensure smooth communication between field and office for job closeout
Billing & Invoicing
· Prepare and issue invoices based on completed service work
· Ensure accuracy and timeliness of all billing activities
· Coordinate internal approvals and finalize customer invoices
· Maintain organized billing records and documentation
· Support continuous improvement of billing processes
Accounts Receivable & Collections
· Manage accounts receivable and aging reports
· Send customer statements and follow up on outstanding balances
· Contact customers regarding past-due invoices and payment status
· Maintain accurate records of payments, collections, and account activity
· Provide visibility to leadership on receivables and cash flow
Service Continuity & Administrative Support
· Manage service reminders, maintenance agreements, and recurring service programs
· Maintain warranties, service records, and customer history
· Ensure all service documentation is complete and accessible
· Provide administrative support related to service operations and job closeout
Procurement, Inventory & Vendor Coordination
· Source materials and place orders for service and installation jobs
· Track inventory levels and maintain accurate inventory records
· Enter vendor bills and maintain purchasing documentation
· Coordinate with vendors, warehouse, and field teams to ensure job readiness
· Support inventory accuracy, cost control, and material availability
Data Entry, Systems & Financial Accuracy
· Maintain accurate data entry across QuickBooks, CRM, and service systems
· Support job costing and financial tracking
· Ensure all billing, vendor, and job data is complete and accurate
· Assist in maintaining organized financial and operational records
KEY SKILLS & SYSTEMS
· QuickBooks (Desktop and/or Online)
· Accounts Receivable & Billing Systems
· CRM Software (ServiceTitan, SimPRO, Smart Service, or similar)
· Microsoft Office (Excel, Word, Outlook)
· Google Workspace
· Inventory Management Systems
WHAT SUCCESS IN THIS ROLE LOOKS LIKE AS A BILLING, ACCOUNTS RECEIVABLE & SERVICE OPERATIONS COORDINATOR
· Jobs are completed, documented, and closed out efficiently
· Invoices are issued quickly and accurately
· Accounts receivable is actively managed and minimized
· Inventory and purchasing processes are organized and cost-controlled
· Service operations run with strong follow-through and accountability
· Leadership has clear visibility into financial and operational performance
WHAT WE VALUE
At Southern Booth & Equipment, our values define how we work and why our clients trust us:
We Always Do the Right Thing
We uphold strong moral and ethical standards—honesty, integrity, and transparency in every interaction.
We Always Put 100% into Everything We Do
We show up prepared, work hard, and take pride in the results we deliver—for clients, teammates, and our families.
We Have a Personal Drive to Achieve
We continually learn, grow, and pursue mastery. We take ownership of our work and pride in jobs done right.
We Don’t Settle for Excuses
We deliver what we promise. We honor commitments, own our responsibilities, and make no excuses for falling short.
IDEAL CANDIDATE PROFILE
· 3+ years of experience in billing, accounts receivable, or service operations
· Strong attention to detail and financial accuracy
· Experience with QuickBooks and administrative systems
· Strong organizational and multitasking abilities
· Excellent communication and problem-solving skills
· Ability to work independently and in a team environment
· Experience in service-based, industrial, or trade environments preferred
Pay: $20.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- What field service management software do you have experience with? How many years?
Experience:
- billing, accounts receivable, or service operations: 3 years (Required)
- QuickBooks: 2 years (Required)
- working in a service-based, industrial, or skilled trades: 2 years (Preferred)
Work Location: In person
