Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position requires a blend of accounting skills and exceptional guest service abilities, as you will be responsible for managing front desk operations, performing night audits, and providing outstanding service to our guests.
Responsibilities
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs during the night shift.
- Address guest inquiries and concerns with professionalism and courtesy, ensuring a positive experience.
- Maintain accurate records of guest accounts, payments, and billing information.
- Utilize phone systems effectively to handle incoming calls and assist guests as needed.
- Collaborate with other departments to ensure seamless operations throughout the hotel.
- Provide information about hotel services, local attractions, and amenities to guests.
- Uphold high standards of guest relations and maintain a welcoming environment.
Experience
- Previous experience in front desk operations is preferred.
- Strong background in guest services with a focus on guest relations.
- Familiarity with night audit processes is highly desirable.
- Bilingual or multilingual candidates are encouraged to apply, as communication with diverse guests is essential.
- Excellent phone etiquette and communication skills are required.
- Ability to work independently during overnight hours while maintaining attention to detail.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational integrity of our hotel during the night shift.
Job Type: Part-time
Pay: $15.50 - $16.50 per hour
Benefits:
Work Location: In person
