In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.
Additional Responsibilities include:
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HACCP Plan development, monitoring and data verification for all products and processes
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maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
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interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
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interaction with plant management which includes assisting departments in researching quality-related issues
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act as QA department point of contact in the absence of the QA manager
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monitor and verify QA department responsibilities
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effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
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perform tasks in the work area (when necessary) which include:
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being an on the work floor participant with production associates (when necessary)
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cover for unplanned absences
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schedule associate labor needs
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promote and enforce associate quality and food safety standards
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verify the maintenance of equipment, preventive maintenance and work orders
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understand production and ability to execute department requirements
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maintain Good Manufacturing Practices within the facility
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be a role model for plant associates
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track customer complaints, investigation and correspondence
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lead and drive improvement of plant operations through continuous improvement projects
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study and analyze KPI’s and data and apply to departmental improvement
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plan and respond to out of the ordinary events
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other duties as assigned
