Develop, market, plan, and execute cutting-edge education programs in a variety of formats in response to member and industry needs. Working with member planning committees and/or FMI internal subject matter experts (SME), the Senior Manager, Education will develop and manage FMI education programs to support the needs of assigned member communities and content areas and implementation of the organization strategic plan. Manage program profits and losses to ensure business model and financial plan is achieved. Manage the quantitative and qualitative assessment of education programs to ensure continuous improvement and innovation.
Essential Job Functions:
- Determine member educational needs by tracking industry trends, conducting surveys, working with planning committees, conducting phone interviews, and/or networking with FMI membership. Evaluate and translate trends into relevant and marketable education programs.
- Develop the program design, budgeting, marketing and implementation of FMI conferences and other education events as assigned.
- Determine event goals and objectives, target audience, site location, attendance, financial goals, and overall viability of events. Create project timeline and budget, track target completion dates and ensure team members are on track. Serve as project manager for internal development and implementation teams.
- Manage activities of event staff, and collaborate with marketing, finance, and logistics department team members. Act as overall FMI lead for each event.
- Where applicable collaborate with partner organizations on all aspects of event development and implementation.
- Manage key member planning committees including recruiting new members, developing meeting agendas, and leading meetings. Work with the committee leadership to implement directives. Lead brainstorming sessions, compile results, assess outcomes and implement as appropriate. Guide committee efforts to promote the overall conference, recruit sponsors and identify speakers.
- Collaborate with the marketing department to design program marketing strategies, develop and produce promotional materials, create opportunities for cross-marketing, and develop alternative advertising methods. Use a variety of media including print, electronic and social media to promote events.
- Develop project budgets, track revenue and expenses and work within financial constraints. Develop and manage programs to consistently improve overall profitability. Determine creative ways to reduce expenses and improve staff productivity without sacrificing program content. Adjust budgets as needed to stay within net revenue goal.
- Work with other staff to identify program sponsorship opportunities and identify and recruit event sponsors. Work with sponsors to develop strategic and mutually beneficial partnerships.
- Work with committee members and subject matter experts to coach speakers and review presentations. Negotiate speaker contracts.
- Keep abreast of conference, education and professional development program design and delivery trends and implement new ideas. Seek new ways to improve the attendee experience.
- Conduct post-program attendee evaluation and implement enhancements based on feedback.
Other Job Functions:
- Other duties and projects as assigned or directed.
- Serve as primary liaison with members, maintaining regular telephone, e-mail, and written contact with members and committees, responding to member questions, and conducting individualized consulting sessions.
Physical Requirements:
- Normal office environment requiring the use of typical business equipment (e.g., computer, telephone, fax and copier machines). Must be able to travel to off-site FMI meetings and events as needed throughout the United States.
- The person in this position will be eligible to work a hybrid work schedule Monday through Thursday, requiring a minimum of two days in the office per week during that four-day period. Every Friday will be a remote workday (unless business needs require the person to be in the office). This person will also be required to be in the office for a minimum of three days per quarter for all-staff “In-Service” days.
Education, Skills, and Experience:
- At least five to seven years of progressive education program development and implementation experience to include experience with committee management and education program design, development, delivery, and evaluation.
- College degree in business, education, or related field.
- Knowledge of food and/or retail industry and general economic/business concepts is preferred.
- Ability to manage volunteer committees, including setting agendas, leading meetings, and facilitating brainstorming sessions.
- Ability to interact professionally and effectively with all levels within an organization, from store management to industry chief executives.
- Computer literacy with an understanding of and ability to use Microsoft Office 365 products. Ability to understand and use database software to process and maintain information. Ability to use online and social media.
- Working knowledge of event and educational technologies used to develop and present educational programs, including but not limited to webinar technology, appropriate use of online courses, live streaming, and mobile app technology.
- Knowledge of adult learning techniques including course development, adult learning styles, and education methods.
- Budget management experience. Ability to create profitable event budgets. Ability to stay within budget and to find savings where possible. Ability to negotiate contracts.
- Excellent interpersonal and communication skills.
- Strong customer service and team orientation.
- Strong oral and written communication skills.
- Experience in public speaking and/or small-group facilitation.
- Strong time management and project planning skills.
- Ability to organize, prioritize, and accomplish multiple tasks with attention to detail.
Pay Range: $83,900 to $110,900 (annually)
- This salary range reflects the minimum and maximum annual compensation for this position and has been established in good faith and in accordance with Virginia and federal law. Individual salary offers within this range will be based on the candidate's relevant experience, education, skills, certifications, and other job-related factors.
EOE Statement
FMI is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.
FMI represents food retailers and wholesalers and develops and promotes policies, programs and forums supporting its members, their customers and supplier partners, and other industry stakeholders in the areas of:
- food and product safety and defense;
- industry collaboration and networking;
- social, environmental and sustainability programs; and
By pursuing these activities, FMI provides leadership and advocacy for the food and consumer product industry worldwide as the industry innovates to meet the changing needs of its customers.
