Job Overview
The SharePoint Intranet Developer is responsible for designing, building, and enhancing the credit union’s intranet and collaboration solutions using SharePoint Online and relatedMicrosoft 365 technologies. This role focuses on creating secure, user-friendly, and well-governed sites and solutions that support internal communication, knowledge sharing, workflows, and employee productivity across ORNL Federal Credit Union.
Working closely with Information Technology teams, Communications/HR, Compliance, and business units, the SharePoint Intranet Developer gathers requirements, designs site structures and page layouts, configures and customizes SharePoint components, and develops low-code/no-code solutions to streamline internal processes. This position ensures intranet content and solutions comply with the credit union’s security, branding, accessibility, and regulatory standards (e.g., NCUA, GLBA, FFIEC).
Accountability/Job Duties
- Design, build, and maintain the credit union’s SharePoint Online intranet, including site architecture, navigation, page templates, and content layouts.
- Collaborate with business stakeholders to gather requirements and translate them into user-friendly SharePoint sites, pages, lists, libraries, and workflows.
- Develop and configure intranet solutions using out-of-the-box SharePoint capabilities, Microsoft 365 features, and low-code tools (e.g., Power Automate, Power Apps).
- Implement and support content types, metadata, document libraries, and taxonomy to improve search, findability, and information governance.
- Create and maintain modern SharePoint pages and components (web parts, news posts, hubs) that follow credit union branding, style, and accessibility standards.
- Partner with Communications/HR to support internal communications, news,announcements, employee resources, and corporate content areas.
- Configure permissions and security for SharePoint sites and content, ensuring least-privilege access and alignment with Information Security and compliance policies.
- Develop and support workflows and automation (primarily in Power Automate) to streamline internal processes such as requests, approvals, onboarding, and documentation updates.
- Integrate SharePoint with Microsoft 365 tools (Teams, OneDrive, Viva, Power Platform) to create a cohesive digital workplace experience.
- Provide Tier 2/3 support for SharePoint-related issues, enhancements, and service requests, including troubleshooting permissions, page layouts, and workflow errors.
- Create and maintain documentation for intranet architecture, site templates, governance, and standard operating procedures.
- Support training and adoption efforts by developing user guides, quick reference materials, and delivering training or demonstrations to staff and content owners.
- Participate in the development and enforcement of SharePoint and intranet governance, including site provisioning standards, content lifecycle, and archiving.
- Monitor intranet usage, site performance, and content quality; recommend improvements to enhance usability, engagement, and effectiveness.
- Assist with content migration projects, including planning, mapping, cleanup, and execution from legacy platforms or file shares into SharePoint Online.
- Stay current with SharePoint Online and Microsoft 365 roadmap items and recommend relevant features that can improve the intranet and internal processes.
Job Requirements
Experience and Knowledge:
- Minimum of 3–5 years’ experience designing and developing solutions in SharePoint
Online (and/or SharePoint 2016+), with a focus on intranet and collaboration sites.
- Hands-on experience with:
– Modern SharePoint sites, hubs, pages, web parts, lists, and libraries
– Permissions management and security trimming within SharePoint Online
– Content types, site columns, managed metadata, and search optimization
- Experience building process automation and forms using Power Automate and Power Apps (or similar low-code tools).
- Familiarity with front-end technologies related to SharePoint customization (e.g., JSON formatting, SharePoint Framework basics, HTML/CSS) is preferred.
- Understanding of information architecture, UX best practices, and content design for intranets and employee portals.
- Exposure to Microsoft Teams and Microsoft 365 integration with SharePoint.
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
