Job Overview
We are seeking an energetic and dynamic Activities Director to lead and coordinate engaging recreational programs and events that enhance the guest experience. In this vital role, you will oversee the planning, execution, and management of a diverse range of activities designed to entertain, educate, and foster community among guests. Your leadership will ensure that all activities run smoothly, safely, and align with the overall hospitality standards of our resort or facility. This position offers an exciting opportunity to create memorable experiences while demonstrating exceptional management skills and a passion for guest service.
Duties
- Develop, organize, and oversee a comprehensive calendar of recreational activities, events, and programs tailored to diverse guest interests and age groups.
- Manage event venues, ensuring all spaces are prepared, equipped, and maintained for optimal guest enjoyment.
- Lead a team of activity staff and volunteers by providing clear direction, fostering team development, and promoting a positive work environment.
- Coordinate with vendors, entertainers, instructors, and external partners to deliver high-quality events that meet safety standards and guest expectations.
- Maintain budgets for activities and events, ensuring cost-effective operations while delivering exceptional experiences.
- Implement safety protocols including first aid procedures, water safety instruction, CPR certification requirements, AED operation training, and emergency response plans.
- Handle guest inquiries related to activities with professionalism and enthusiasm, ensuring excellent customer service at all times.
- Monitor facilities management needs related to activity spaces to ensure cleanliness, safety compliance, and operational efficiency.
- Track participation metrics and gather feedback to continuously improve programming quality and guest satisfaction.
Qualifications
- Proven experience in events management or hospitality management with a strong background in planning large-scale activities or events.
- Demonstrated leadership skills with experience managing teams in fast-paced environments such as resorts or event venues.
- Knowledge of water safety instruction, CPR certification, AED operation, first aid procedures, and emergency response protocols.
- Strong organizational skills with the ability to manage budgets effectively while maintaining high-quality programming.
- Excellent communication skills suitable for managerial roles involving team leadership and customer interaction.
- Experience in facilities management or operational oversight within hospitality or resort settings is highly desirable.
- Ability to handle cash transactions accurately when necessary and manage sales or promotional activities related to events.
Join us as an Activities Director if you’re passionate about creating vibrant experiences that leave lasting impressions! Bring your leadership expertise, creativity in event planning, and dedication to exceptional guest service to our team—where every day is an opportunity to inspire fun and foster community!
Work Location: In person
