Full job description
ABOUT US:
The ideal candidate is licensed in P&C and Life/Health and has worked in an existing agent's office. Want more pay, opportunity and training? Please apply. At the Dan Kalm State Farm Agency, we pride ourselves on protecting what matters most to our Tucson community. As a locally owned agency under the trusted State Farm brand, we focus on building strong, long-lasting relationships with our policyholders. We are looking for an energetic, professional, and driven individual to join our team in a dual Sales and Customer Service role. Must have State Farm experience.
The Role
We are seeking an Account Representative who thrives in a fast-paced environment and enjoys both business development and client relations. In this hybrid role, you will be the face and voice of our agency—responsible for driving growth through new sales while delivering exceptional service to our existing policyholders. Whether you are generating a new auto quote or helping a family navigate a claim, your goal is to provide outstanding, personalized support.
KEY RESPONSIBILITIES
Drive Sales: Actively market, quote, and sell property, casualty, life, and health insurance products to new and existing customers.
Deliver Exceptional Service: Handle inbound inquiries, process policy changes, accept payments, and assist with claims coordination.
Build Relationships: Proactively reach out to current clients to conduct policy reviews and identify cross-selling opportunities.
Problem Solve: Address customer concerns promptly and professionally, ensuring a positive experience at every touchpoint.
Network: Foster community connections and generate referral business.
QUALIFICATIONS
Licensing: Property & Casualty and Life & Health licenses are highly preferred (or must be willing to obtain quickly upon hire).
Experience: Previous experience in sales, customer service, or the insurance industry is a strong plus. If you are an active State Farm Team Member with a proven record of driving sales and you have P&C plus Life/Health--you will get preferential consideration.
Skills: Excellent interpersonal and communication skills, both written and verbal. Ability to clearly explain complex insurance concepts.
Attributes: Self-motivated, goal-oriented, and able to work independently as well as part of a collaborative team.
Tech-Savvy: Comfortable navigating customer relationship management (CRM) software and multiple computer systems simultaneously.
WHAT WE OFFER
Competitive Base Salary + Commission/Bonus Structure
Paid Time Off (PTO) and Paid Holidays
Health benefits--50% Employer Contribution to employee health cost.
Paid licensing and continuing education support
A positive, growth-oriented work environment with opportunities for professional advancement.
How to Apply:
Please submit your resume and a brief cover letter outlining your sales experience and why you would be a great fit for our Tucson team.
Pay: $45,000.00 - $63,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Pay: $45,000.00 - $63,000.00 per year
Benefits:
- Cell phone reimbursement
- Life insurance
- Mileage reimbursement
- Opportunities for advancement
- Paid time off
- Paid training
Work Location: In person
