About TrueCoat Painters
TrueCoat Painters is a woman-owned residential and commercial painting company built around exceptional customer service, attention to detail, and a commitment to doing things the right way. We don't just paint homes—we create an experience homeowners rave about.
We're looking for an Account Manager who thrives on building relationships, closing sales, and delivering five-star projects from start to finish.
Position Overview
As an Account Manager, you'll own the customer experience from the first in-home consultation through final project completion. This is a hybrid role that combines sales, customer service, and project management.
You'll meet homeowners, prepare estimates, educate customers on products and solutions, close projects, schedule work, manage crews, communicate throughout the project, and ensure every customer becomes a lifelong fan of TrueCoat.
If you enjoy helping people, solving problems, staying organized, and seeing projects come to life, this is the role for you.
ResponsibilitiesSales & Estimating
- Conduct in-home consultations with homeowners.
- Inspect projects and recommend the best painting or staining solutions.
- Prepare accurate estimates and proposals.
- Explain products, coatings, colors, and application methods.
- Follow up on estimates and convert leads into booked projects.
- Meet monthly sales goals while maintaining exceptional customer service.
Project Management
- Schedule projects with customers and production crews.
- Order materials and coordinate project logistics.
- Serve as the primary point of contact throughout the project.
- Perform job-site visits to ensure quality, cleanliness, and schedule adherence.
- Resolve customer questions and concerns quickly and professionally.
- Conduct final walkthroughs and ensure customer satisfaction before project closeout.
Customer Experience
- Deliver a five-star experience from first contact through final payment.
- Build lasting relationships that generate repeat business and referrals.
- Request online reviews upon project completion.
- Maintain detailed customer notes within our CRM.
- Communicate proactively with customers, office staff, and production teams.
Qualifications
- 2+ years of experience in sales, project management, home services, or customer success preferred
- Strong communication and relationship-building skills
- Comfortable meeting homeowners in their homes
- Highly organized with excellent time management
- Ability to manage multiple projects simultaneously
- Detail-oriented and proactive
- Valid driver's license and reliable transportation
- Comfortable using CRM software, Google Workspace, and mobile technology
Preferred Experience
Experience in one or more of the following is a plus:
- Residential painting
- Construction
- Remodeling
- Roofing
- Flooring
- Home improvement
- Interior design
- Property management
What Success Looks Like
- Consistently achieves sales goals
- Delivers projects on time and on budget
- Maintains outstanding customer satisfaction
- Generates five-star reviews and referrals
- Builds trust with customers, crews, and teammates
- Solves problems before they become issues
Why Join TrueCoat Painters?
- Competitive base salary plus performance-based commissions and bonuses
- Company vehicle or mileage reimbursement
- Paid training and professional development
- Opportunities for advancement as we continue to grow
- Supportive, collaborative team culture
- Work for one of Colorado's fastest-growing woman-owned painting companies
If you're someone who loves meeting people, enjoys seeing projects come to life, and takes pride in delivering exceptional customer experiences, we'd love to meet you.
Pay: $65,000.00 - $90,000.00 per year
Benefits:
Ability to Commute:
Work Location: On the road
