Job Overview
Join our dynamic dental practice as a Dental Office Receptionist and become the welcoming face of our clinic! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach and attention to detail will ensure smooth daily operations, accurate documentation, and a positive experience for every patient. If you thrive in a fast-paced environment and possess strong communication skills, this is the perfect opportunity to make a meaningful impact in oral healthcare.
Duties
- Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using electronic health record (EHR) systems
- Verify insurance coverage, process payments, and handle medical billing with knowledge of health insurance policies, including Medicare and HIPAA compliance
- Maintain accurate medical records, review documentation for completeness, and ensure confidentiality in accordance with clinical confidentiality policies
- Manage phone communication with professionalism, providing clear information about clinic services and appointment scheduling while demonstrating excellent phone etiquette
- Support medical administrative functions such as filing medical records, managing electronic health records (EHR), and handling clerical duties efficiently
Experience
- Proven experience as a Dental Office Receptionist or in a similar front desk role within a dental or medical clinic setting
- Demonstrated ability to handle health information management with strict adherence to HIPAA regulations and clinical confidentiality policies
- Excellent customer service skills combined with bilingual proficiency to serve diverse patient populations effectively
- Prior clinic experience involving medical scheduling, insurance verification, and health information documentation is highly desirable
- Strong organizational skills with attention to detail in filing and documentation review.
SPANISH SPEAKING PREFERRED
Pay: $17.00 - $25.00 per hour
Benefits:
Work Location: In person
