Customer Service Manager – Hazardous Waste
Location: Onsite |
Full-Time
We are seeking an experienced
Customer Service Manager to support the Hazardous Waste Division. This role works closely with customers, sales, logistics, transporters, and internal teams to ensure excellent service and efficient operations.
Responsibilities
Support external customers and work closely with the sales team.
Serve as the primary contact for logistics support.
Manage logistics contracts and coordinate transportation requests.
Negotiate transporter rates and coordinate customer waste movements.
Communicate customer needs to internal technical teams.
Resolve customer issues and maintain strong client relationships.
Maintain accurate customer records and documentation.
Qualifications
Bachelor's degree in a related field required.
Chemistry, Biology, Environmental Science, or related degree preferred.
3+ years of experience in hazardous waste, chemical, or environmental services.
Customer service and client-facing experience required.
Strong communication and organizational skills.
Knowledge of RCRA and DOT regulations preferred.
Hazardous waste and logistics experience is a plus.
Benefits
Medical, Dental & Vision Insurance
401(k) with up to 5% company match after 90 days
Paid holidays and PTO
HSA/FSA options
Employer-paid life and disability insurance
Employee Assistance Program and telemedicine
Financial planning resources
Employee discount and recognition programs
HOUSE32
