Senior Cloud/Software Engineer - Production Support

Fidelity TalentSource -
Merrimack, NH

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Job Details

Temporary
$80 - $105 an hour

Qualifications

Containerization systems
AWS IAM
Performance monitoring
Spring Boot
Cloud identity and access management (IAM)
DevSecOps Practices
Software engineering
Go
Cloud Logging
Defect resolution root cause analysis
Responding to infrastructure failures
Ansible
High availability solutions design
Infrastructure as Code (IaC)
Triage
Improving system uptime or availability
Data Retention (Data management)
Dashboard creation
Financial software
Scalable systems
Reporting and dashboarding tools
Information security compliance
Records retention
CICS
IT monitoring tools
Elastic Load Balancing
SRE
Mainframe
Terraform
Software development

Full Job Description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Cloud/Software Engineer - Production Support to work in Merrimack, NH!

Fidelity Investments is seeking a Cloud Engineer with strong software engineering and SRE ownership experience to operate and modernize mission?critical, regulated cloud platforms supporting enterprise digital operations and financial systems.

This role owns production environments end?to?end, supporting systems tied to financial statements, regulatory compliance, and long?term WORM?compliant data retention. The engineer will operate in a highly regulated environment with 30+ active SLAs, strict audit requirements, and high availability expectations. This is not traditional production support it is a platform ownership role focused on cloud modernization, intelligent automation, and AI?enabled operational excellence.

Responsibilities

Own and operate critical production cloud platforms in AWS
Participate in a rotational 24x7 on?call schedule supporting Sev?1/Sev?2 incidents
Meet and exceed 30+ SLAs covering availability, MTTR, performance, and compliance
Lead incident response, root cause analysis, and post?incident remediation
Engineer resilient, observable, and self?healing systems using SRE best practices
Drive cloud modernization, automation, and platform improvements
Partner with Security, Risk, and Compliance teams to meet regulatory obligations
Troubleshoot complex issues under pressure with disciplined execution
Technology & Skills
AWS: EC2, VPC, S3 (WORM), IAM, Lambda, CloudFormation, EKS, ELB, Lambda
Infrastructure as Code: Terraform, Opentofu, Ansible
Containers: Docker, Kubernetes, Helm / Helm OCI
Programming: Java, Python, Bash, PowerShell, Golang
Observability: Monitoring, logging, alerting, SLA?driven dashboards
DevSecOps & Security: Wiz, vulnerability management, dependency updates (Mend Renovate)
Modernization: OpenRewrite / Moderne (Spring Boot upgrades)
FinOps: ScaleOps, CloudBolt

AI?Driven SRE (Plus):
Lumin8 GenAI / LLM with RAG
AI?assisted incident response, alert triage, automated remediation

Nice to Have
Exposure to mainframe systems (CICS knowledge a plus)
Willingness to learn basic mainframe navigation

Please see the below pay rate range for the work location of Merrimack, NH only: $80.00-105.00 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Apply Now

Own and operate critical production cloud platforms in AWS

Participate in a rotational 24x7 on?call schedule supporting Sev?1/Sev?2 incidents

Meet and exceed 30+ SLAs covering availability, MTTR, performance, and compliance

Lead incident response, root cause analysis, and post?incident remediation

Engineer resilient, observable, and self?healing systems using SRE best practices

Drive cloud modernization, automation, and platform improvements

Partner with Security, Risk, and Compliance teams to meet regulatory obligations

Troubleshoot complex issues under pressure with disciplined execution

Technology & Skills

AWS: EC2, VPC, S3 (WORM), IAM, Lambda, CloudFormation, EKS, ELB, Lambda

Infrastructure as Code: Terraform, Opentofu, Ansible

Containers: Docker, Kubernetes, Helm / Helm OCI

Programming: Java, Python, Bash, PowerShell, Golang

Observability: Monitoring, logging, alerting, SLA?driven dashboards

DevSecOps & Security: Wiz, vulnerability management, dependency updates (Mend Renovate)

Modernization: OpenRewrite / Moderne (Spring Boot upgrades)

FinOps: ScaleOps, CloudBolt

AI?Driven SRE (Plus):
Lumin8 GenAI / LLM with RAG
AI?assisted incident response, alert triage, automated remediation

Nice to Have
Exposure to mainframe systems (CICS knowledge a plus)
Willingness to learn basic mainframe navigation

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Own and operate critical production cloud platforms in AWS

Participate in a rotational 24x7 on?call schedule supporting Sev?1/Sev?2 incidents

Meet and exceed 30+ SLAs covering availability, MTTR, performance, and compliance

Lead incident response, root cause analysis, and post?incident remediation

Engineer resilient, observable, and self?healing systems using SRE best practices

Drive cloud modernization, automation, and platform improvements

Partner with Security, Risk, and Compliance teams to meet regulatory obligations

Troubleshoot complex issues under pressure with disciplined execution

Technology & Skills

AWS: EC2, VPC, S3 (WORM), IAM, Lambda, CloudFormation, EKS, ELB, Lambda

Infrastructure as Code: Terraform, Opentofu, Ansible

Containers: Docker, Kubernetes, Helm / Helm OCI

Programming: Java, Python, Bash, PowerShell, Golang

Observability: Monitoring, logging, alerting, SLA?driven dashboards

DevSecOps & Security: Wiz, vulnerability management, dependency updates (Mend Renovate)

Modernization: OpenRewrite / Moderne (Spring Boot upgrades)

FinOps: ScaleOps, CloudBolt

AI?Driven SRE (Plus): Lumin8 GenAI / LLM with RAG AI?assisted incident response, alert triage, automated remediation Nice to Have Exposure to mainframe systems (CICS knowledge a plus) Willingness to learn basic mainframe navigation

AI?Driven SRE (Plus):
Lumin8 GenAI / LLM with RAG
AI?assisted incident response, alert triage, automated remediation

Nice to Have
Exposure to mainframe systems (CICS knowledge a plus)
Willingness to learn basic mainframe navigation