Clinic Coordinator (Part-Time):
Join a team that's redefining pelvic floor physical therapy.
At Physio Wellness, we're looking for an exceptional Clinic Coordinator who is passionate about creating an outstanding patient experience and thrives in a dynamic, detail-oriented environment. This is far more than a front desk role—it's an opportunity to become an integral part of a growing healthcare practice where your work directly impacts patients' healing journeys every day.
If you're someone who loves organization, enjoys connecting with people, takes pride in creating efficient systems, and wants to grow into a leadership role, we'd love to meet you.
About Physio Wellness
Physio Wellness is a premier pelvic floor physical therapy clinic dedicated to providing exceptional, one-on-one care. Patients travel from across Hawaiʻi and beyond because of our personalized approach, advanced manual therapy techniques, and commitment to finding solutions for complex conditions that others have struggled to treat.
We're a small, collaborative team with high standards, a supportive culture, and exciting plans for growth. We value kindness, accountability, continuous learning, and taking initiative. We enjoy working hard while supporting one another and celebrating wins together. Every team member plays an essential role in delivering the exceptional experience our patients have come to expect.
About the Role
As our Clinic Coordinator, you'll be the heart of our front office and a key driver of our daily operations. You'll ensure each patient feels welcomed, supported, and cared for from their very first interaction with our clinic.
Your primary mission is to create a seamless patient experience while managing the operational details that allow our physical therapists to focus entirely on providing exceptional care.
This role offers the opportunity to take ownership of clinic operations, contribute ideas for improving systems, and grow alongside a practice that values initiative and professional development.
Schedule
Part-Time: 16–18 hours per week; with opportunities to increase hours
Hours: Tuesdays & Thursdays, 7:45 AM – 5:00 PM
Compensation
$20–$24 per hour, based on experience and qualifications.
What You'll Do
- Welcome patients with warmth, professionalism, and genuine care
- Manage provider schedules, coordinate appointments, and fill cancellations efficiently
- Answer phone calls, emails, and patient inquiries with confidence and compassion
- Educate prospective patients about our services and guide them through the onboarding process
- Maintain accurate digital records and support daily administrative operations
- Help develop and improve clinic systems and workflows
- Prepare treatment rooms and maintain a calm, organized, and professional clinic environment
- Work closely with clinic leadership to improve efficiency, patient experience, and overall operations
We're Looking For Someone Who Is...
- Naturally organized and exceptionally detail-oriented
- Warm, personable, and enjoys building relationships with people
- A proactive problem solver who takes initiative without waiting to be asked
- Calm under pressure and able to confidently juggle multiple priorities
- An excellent communicator, both in writing and in person
- Excited to learn about pelvic floor physical therapy (no prior knowledge required—we'll teach you!)
- Comfortable with technology, including Google Workspace and spreadsheets
- Invested in being part of a collaborative team and contributing to something meaningful
Qualifications
- Minimum 1 year of customer service experience
- Healthcare or medical office experience strongly preferred
- High school diploma required
- Associate's or bachelor's degree preferred
Why You'll Love Working Here
- Work in a supportive, close-knit team that genuinely enjoys working together
- Make a meaningful difference in patients' lives every day
- Be trusted with responsibility and ownership—not just repetitive tasks
- Opportunities for professional growth as our practice continues to expand
- Competitive hourly compensation based on experience
- A positive, respectful workplace culture where your ideas are valued
How to Apply
We'd love to learn more about you.
Please submit:
- Your resume
- A personalized cover letter telling us why you're excited about Physio Wellness
We encourage applicants to spend a few minutes exploring our website before applying. We're looking for someone who is not only qualified, but genuinely excited about our mission and eager to become an important part of our team.
If you're someone who loves creating exceptional experiences, enjoys meaningful work, and wants to grow with a thriving healthcare practice, we encourage you to apply.
Pay: $20.00 - $24.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
Experience:
- Customer service: 1 year (Required)
Work Location: In person
