About the Role
Yelou LATAM LLC operates within the business services, regional market support, client coordination, and operational solutions sector, helping organizations strengthen service delivery, improve business workflows, and support growth across diverse markets. We are seeking a Regional Operations Director to lead operational strategy, oversee service performance, and support continued company development.
Why Join Us?
Senior Leadership Opportunity
Lead regional operations and contribute to the long-term direction of a growing Seattle-based business services company.
Competitive Compensation
Receive a strong annual salary aligned with senior operations leadership roles in Seattle.
Professional Business Environment
Work in a structured setting that values organization, communication, client service, and measurable results.
Meaningful Business Impact
Help improve operational performance, strengthen client relationships, and support sustainable business growth.
Key Responsibilities
- Lead regional operations, business workflows, and service delivery activities
- Oversee team performance, operational planning, budgets, reporting, and service standards
- Coordinate with clients, vendors, internal departments, and senior stakeholders
- Monitor operational risks, client feedback, service quality, and performance metrics
- Develop strategies to improve efficiency, customer satisfaction, and business outcomes
- Support staff development, process improvement, and leadership planning
- Prepare senior-level reports, business updates, and operational recommendations
What We Are Looking For
Experience
- Strong experience in operations management, regional operations, business services, client services, or professional services
- Previous senior management or department-level leadership experience is preferred
- Experience working with regional teams, vendors, business clients, or service delivery groups is an advantage
Skills
- Regional operations leadership
- Business service delivery management
- Client and stakeholder relationship management
- Budget monitoring and performance reporting
- Team leadership and process improvement
- Strong communication, organization, and decision-making skills
Education
- Bachelor’s degree in Business Administration, Operations Management, Management, Marketing, International Business, or a related field is preferred
- Professional certifications in operations management, project management, business strategy, service management, or leadership are an advantage
Schedule
- Monday to Friday
- Full-Time | Permanent
Pay: $115,000.00 - $135,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Professional development assistance
- Vision insurance
Work Location: In person
