Company Overview
Veterinary specialists emphasizing minimally invasive diagnosis and treatment.
In 1999, Dr. Sams started his own surgery practice in the California Bay Area. During those first years, he practiced out of notable veterinary facilities in both San Francisco and Marin counties.
In 2004, the doors were opened to Sams Clinic, a completely remodeled space to fulfill Dr. Sams vision. From the beginning, the goal was to provide state-of-the art veterinary medicine, with an emphasis on minimally invasive diagnosis and treatment. It was, and still is important that The Sams Clinic provide a comfortable environment where people can feel confident their pets are receiving the best possible care.
Since opening in 2004, The Sams Clinic has provided world-class care for small animals in the Bay Area. Our team of board certified veterinary specialists includes an orthopaedic surgeon, an anesthesiologist and a sports medicine and rehabilitation specialist as well as outstanding veterinary technicians.
Overview
The Clinical Operations Supervisor is the senior operational leader of the hospital floor and is responsible for ensuring excellence in patient care, team performance, regulatory compliance, and operational efficiency. This position oversees daily clinical operations, drives accountability, develops staff, and ensures consistent execution of The Sams Clinic standards. The Supervisor serves as the direct link between hospital leadership and frontline teams while promoting a culture of professionalism, safety, and continuous improvement.
Core Leadership Responsibilities
The Clinical Operations Supervisor is responsible for four key Pillars of Performance:
1. People
Develop, lead, and retain a high-performing team.
Responsibilities include:
● Staff leadership and coaching
● Performance management
● Employee onboarding and training
● Skills competency validation
● Team accountability
● Conflict resolution
● Employee engagement and retention
● Leadership development
2. Patient Safety & Clinical Quality
Ensure safe, consistent, and exceptional patient care.
Responsibilities include:
● Surgical nursing oversight
● Anesthesia standards
● Patient monitoring compliance
● Recovery care oversight
● Medical record quality
● CPR readiness
● Patient safety audits
● Quality assurance initiatives
3. Compliance
Maintain full hospital compliance with all regulatory and operational requirements.
Responsibilities include:
● Controlled substance management
● Cubex oversight
● DEA compliance
● California Veterinary Medical Board compliance
● OSHA compliance
● Radiation safety compliance
● SOP compliance
● Workplace safety
● Workplace harassment prevention compliance
4. Throughput & Operational Excellence
Drive efficient hospital operations while maintaining elite standards of care.
Responsibilities include:
● Surgical schedule management
● Patient flow optimization
● Staffing efficiency
● Inventory oversight
● Workflow improvement
● Department coordination
● Resource utilization
Pay: From $45.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
Work Location: In person